Wireless Solutions

Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile smartphones were at one time among the most popular products for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent offers Salt Lake City, Utah businesses the expertise of BlackBerry-premier professionals who can help businesses to maintain their BlackBerry environments or migrate smoothly to a modern smartphone platform.

As the complexity of small company networks has expanded, and as the demand for world-class protection, dependability, and recoverability has become the norm for businesses of all sizes, effective integration and maintenance of RIM BlackBerry solutions has become more difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small organizations frequently turn to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry-based environments economically and effectively, eliminating the requirement for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's efficient remote service delivery model, provides small businesses an affordable alternative for incorporating BlackBerry products seamlessly into their IT system.

Progent's consultants can help you with SQL Server 2019 development support, SQL Server 2016 management support, and Microsoft Exchange Server setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your business, customize mobile applications, and ensure that your IT network architecture is properly configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and safely.

Salt Lake City Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.

BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server offers companies a single and secure source for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to access Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs like schedules, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry BES Server support for Exchange Server, mobile workers with BlackBerry handsets can have effortless connectivity with Exchange messages as well as to IM-capable software through Microsoft Office Communications Server and Lync Server 2010 integration.

Progent's BlackBerry-premier consultants can assist you to design, deploy, and troubleshoot BlackBerry BES Server so you can maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.

Progent's Online BlackBerry-premier Support is Fast and Economical
For companies in Salt Lake City, Utah who need fast and economical access to an authorized RIM BlackBerry support expert, Progent offers efficient remote help from a veteran support staff who have provided IT solutions to companies in each state in the United States. (See Progent's client testimonials.)

Online consulting services eliminates travel costs and allows consultants to solve problems quickly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and offer expert support in fields including fixing synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified service professionals can in addition help you to troubleshoot a broad array of issues concerning synchronization, device recognition, email consistency, web access, mobile connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote consulting services for small business IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support expenses low and, by dealing with issues promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, implementing over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry engineers can also show you how to use management software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist your company to select and implement sensible security configurations.

Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange Server.

Contact Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to ask Progent about technical help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.