For office network systems located within the state of Rhode Island, Progent's Microsoft and Cisco authorized consultants can provide phone support and troubleshooting to solve your computer system issues fast and affordably. Progent has acquired enterprise-class skills, software tools, and support databases to troubleshoot and repair network problems while avoiding the expense and delays normally associated with in-person service visits. If your Rhode Island organization is located outside of the larger urban areas such as Providence, Warwick, or Cranston, your nearby computer support options may be limited in technical expertise, or unavailable during an emergency. This can result in a computer network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progent's team of network professionals average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a broad variety of technical projects for a broad range of customers. This means you get not only the technical skills needed for the job, but a professional with demonstrated methods for applying those skills to assist with affordable network solutions.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's production servers in an environment that delivers the highest degree of dependability and expandability and is in addition easy to transfer to another host. Progent's Private Cloud hosting and management options are built upon mature virtualization techniques that enable small companies with multi- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.

Expertise for Configuring Multiple Public Clouds
Progent can help you to plan and administer environments that utilize resources from a mix of public clouds. Progent offers a variety of cloud support services such as Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) development, and Google Cloud Platform (GCP) administration. For details, visit Progent's experts in integrating and managing multiple public cloud services.

Cisco Firepower NGFW Series Firewalls Consulting Services
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer unified management and automation of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall consultants can assist you to design and carry out an efficient migration to Cisco Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT environments that span branch offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower family of Next Generation Firewalls, refer to Firepower Series firewalls consulting experts.

Wireless Site Survey
Progent?s Wireless Site Survey helps you to plan and implement a wireless LAN customized for your facilities, offering your business a WLAN that has the reception, speed, capacity, Quality of Service, data protection, and hand-off ability your company needs. Progent's predictive Wi-Fi design services can be performed remotely and make use of advanced RF modeling and analysis software to plan a cost-effective wireless LAN. Progent?s onsite survey includes physical inspection, RF and security assessment of your existing WLAN, analysis of your site's floor plans, testing for radio frequency contention, signal propagation modeling, identification of the best locations for client-requested Wi-Fi APs. Placement and integration services for Wi-Fi access points include Cisco Aironet wireless access point planning and deployment consulting, Cisco Small Business Wi-Fi access points consulting, Cisco Catalyst 9100 Series WiFi 6 and WiFi 6E access points solution design, Meraki wireless AP configuration and consulting support, and Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists offer Cisco UC560 consulting services to assist you to manage your legacy UC500 VoIP system or plan and carry out a smooth upgrade to a current VoIP solution.

ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing and service organizations to manage complex supply chains and streamline key processes in order to bring products to market quickly and meet customer commitments dependably. Progent can provide the skills of an ERP consultant with more than 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises consulting that can range from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, CPQ, web site integration, technical support, ETL, Excel and SQL integration, training, and DBA services. To learn more, see SyteLine/Infor CloudSuite ERP Consulting Services.

Palo Alto Networks Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity ecosystem that spans your on-premises and cloud-based resources and guards all users anywhere with any device. To find out more, see Progent's Palo Alto Networks firewall integration services.

Temporary IT Staffing Services
Progent's temporary IT staffing services enable businesses to respond to sudden increases in demand for IT professionals without incurring the expense and hassle that come with vetting and hiring reliable technical workers and without increasing your permanent workforce. For information about Progent's short-term IT staffing services, see Progent's temporary IT staffing services.

Endpoint Device Security Defense Solutions for Telecommuters
Progent can assist small and medium-size companies to implement network security protection solutions and provide mitigation expertise needed to support a remote workforce. For details about Progent's endpoint device security defense consulting services for telecommuters, visit cybersecurity defense expertise for telecommuters.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security vendors to provide web-based management and world-class protection for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. Learn about the complete ProSight family of affordable network monitoring and management services for small and medium-size businesses.

Contact a Progent Network Support Expert
To find out how you can contact a Progent computer support expert for online or on-premises expertise, call 1-800-993-9400 or visit Online Network Support.


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