Expanding your at-home workforce may have a major impact on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Providence organization to select the right technologies and adhere to leading practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide support services that go from on demand expertise for getting you past challenging technical bottlenecks to full project management to help you carry out business-critical initiatives.

Progent's consultants can assist Providence, Rhode Island organizations to with any aspect of creating a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, security and compliance, data protection solutions, and streamlined management.

VoIP Integration for At-Home Workers
Expanding the business PBX environment to accommodate telecommuters is vital to supporting a productive at-home workforce. A broad range of cloud-based digital PBX products are popular with small and mid-size businesses to server remote users. Many enterprises depend on Cisco's modern or older platforms for VoIP management. Progent can assist businesses of all sizes to plan or maintain a telecommuter VoIP service that provides the flexibility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist organizations tune their existing Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise telephony features to devices like VoIP phones, media processing products, VoIP gateways, and mixed media applications used throughout the network. Unified Communications Manager manages other mixed media services such as messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, visit CUCM expertise.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent can help your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, refer to CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate firewall like telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to work with these VoIP solutions and deliver on-demand integration and troubleshooting expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Providence, Rhode Island company, phone 1-800-993-9400 or refer to Contact Progent.