Expanding your remote workforce may have a significant effect on IT infrastructure, cybersecurity, and company culture. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Lawrence organization to select the right tools and follow leading practices in creating and operating a safe virtual ecosystem for teleworkers that promotes collaboration and delivers maximum value. Progent can provide support services ranging from as-needed guidance for helping you past challenging IT roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent can help Lawrence, Massachusetts organizations to succeed with any aspect of creating a high-performing remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

Data Protection for Teleworkers
Data Protection involves saving and recovering critical data in order to avoid data loss and minimize recovery time and effort in case of storage system failures due to equipment issues, programming glitches, human mistakes, malware, or any other reason. Dependable data protection solutions can be especially difficult to design and maintain in hybrid networks that incorporate private data centers, cloud resources, and at-home workers.

  • Backup/Restore solutions for telecommuters must address diverse kinds of user-owned endpoints. Progent offers quick remote help from consultants knowledgeable about a wide array of products for protection Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and smartphones. Leading backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources distributed throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and includes granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision circumstances that call for a rapid switch to a work-at-home environment. Progent's senior disaster recovery planning consultants and business continuity planning specialists can help your company to create, document and test a DR/BC plan that addresses the process of switching to an at-home workforce.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Lawrence, Massachusetts business, phone 1-800-993-9400 or visit Contact Progent.