For offices of any size in Lawrence Massachusetts, Progent can provide easy, fast, and affordable contact with Cisco CCIE-certified engineers. Cisco CCIEs are top-level network professionals who achieve this prestigious recognition only after strenuous examinations by Cisco. CCIEs can handle the most complicated issues associated with network deployment, troubleshooting, and optimization. Progent's CCIEs work directly with Cisco's internal staff in analyzing anomalies with Cisco IOS or NX-OS software and developing workarounds or receiving software updates to fix problems. A Cisco CCIE has the experience to detect the cause of network difficulties whether from hardware or applications.

Progent can provide fast remote contact with a CCIE expert so that your company has the opportunity to get high-level assistance for complex network problems that are impacting your business but are outside the scope of your local network support resources. Progent's CCIE-certified consultants can examine your system using advanced remote support utilities in order to provide rapid and economical analysis and remediation of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national ISPs, and so their help is not easily available to smaller organizations. Progent is one of the few support providers that makes CCIEs available to support small and medium sized businesses. In addition, Progent can provide quick access to a CCIE by telephone so you can receive timely support for complex network issues that are reducing business productivity. To learn how to contact a Progent CCIE for immediate help with your IT infrastructure, visit Progent's remote network help.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Providence 166 Valley Street
Providence, RI 02909		 (401) 354-1881 Providence Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843		 (978) 989-6597 Lawrence Network Support Services
Boston 201 Washington Street
Boston, MA 02108		 (857) 770-0339 Boston Network Support Services


Progent has one of the biggest rosters of Cisco-certified CCIE consultants of any independent support company in the United States. Consequently, Progent can provide unbeatable skill in delivering connectivity solutions based on Cisco technology. Because Progent is also a Microsoft Partner and offers professional application help for a broad range of popular applications, Progent can integrate end-to-end information technology solutions that optimize the business value of your information system.

CCIEs are an excellent value because their depth of expertise allows them to solve the most complex problems rapidly. In many instances, less qualified consultants can spend many hours or even days struggling with a problem that a certified CCIE can solve in just a few minutes. Most Progent CCIEs are not only experienced with Cisco technologies, but have multiple recognized industry certifications including Microsoft Certified Systems Engineer (MCSE), and a major network security certification such as CISSP or CISA. This permits Progent to provide complete services that incorporate a broad array of technologies without incurring extra costs and delays managing too many consultants.

Patch Management for Cisco Network Infrastructure Appliances
Patch management is crucial and complex task. Prompt and correctly managed patching optimizes cybersecurity, regulatory compliance, uptime, and capability. Haphazard patch management can cause security gaps, compatibility problems, sluggish or inconsistent performance, excessive downtime, or loss of key features. Patching entails more than occasional updates of operating systems and apps for servers and user machines. Firmware updates can be as vital for network infrastructure appliances such as routers, firewalls, and Wi-Fi access points.

Patch Management Support for Infrastructure Devices

Progent offers patch management support for network devices from Cisco and other suppliers

Progent has provided top-level assistance for Cisco networking products for more than two decades and Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective option for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving IT network. To find out about Progent's service programs for software update management, see Progent's software update management solutions.

In order to find out more details about Progent's world-class support for Cisco network infrastructure, choose a topic:

Additional Consulting Expertise Offered by Progent
Progent can also provide a a wide array of consulting services in critical areas to assist companies to convert Cisco networking products into an integrated IT solution that delivers competitive value. A few of the consulting services offered by Progent's subject matter experts include project management support, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network architecture and management, Windows Server 2022 solution design and migration services, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 configuration, penetration testing with NodeZero from Horizon3.ai, security vulnerability scanning, DBA and application services, and part-time Chief Information Officer consulting services.

Progent can also assist your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud resources and that utilize Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

By providing an efficient one-stop resource for IT generalists and specialists, Progent can tailor fast, inexpensive, and comprehensive IT solutions that fit the special requirements of companies in Lawrence Massachusetts.

© 2002-2026 Progent Corporation. All rights reserved.