Overview of Progent's Ransomware Negotiation Consulting in Augusta-Richmond County
Ransomware Defense and Recovery ConsultantsProgent is experienced in negotiating ransomware settlements with adversaries. Negotiating an optimum settlement is a complicated exercise that calls for a mix of real-word experience, IT skills and business savvy. It also calls for working closely with the victim's IT team and the cyber insurance carrier, if there is one. Since the number one goal of the ransomware target is operational continuity, it is vital to deploy response teams that work effectively, concurrently, and in close communication. Progent has the scope of technical knowledge and the depth of experts to supplement your IT staff and restore your network environment quickly and affordably.

Support available from Progent's ransomware settlement negotiation experts include:

  • Establishing the kind of ransomware involved in the assault
  • Identifying and contacting the hacker persona
  • Evaluating the likelihood of recovery
  • Testing the TA's decryption capabilities
  • Agreeing on a settlement amount with the ransomware victim and the insurance carrier
  • Negotiating a settlement and timeline with the threat actor
  • Checking compliance with anti-money laundering (AML) laws
  • Overseeing the crypto-currency transfer to the TA
  • Acquiring, learning, and operating the threat actor's decryptor mechanism
  • If necessary, contacting the threat actor for technical assistance with the decryptor tool
Concurrent with the ransom negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints to prevent further spread of the assault
  • Making digital copies of each compromised server and endpoint and data store to allow forensics without interfering with recovery
  • Installing anti-virus protection to all clean endpoints
  • Restoring files from offline restores or unscathed machines
  • Creating a pristine recovery environment
  • Mapping and reconnecting datastores to reflect exactly their pre-encryption state
Once the decryption tool has been mastered, Progent can help you to recover machines and software services to their pre-arrack state. Progent can also assist you to conduct a complete forensics analysis and generate a document to share with the cyber insurance provider. This report helps you to understand cybersecurity vulnerabilities that must be eliminated and suggests steps that should be taken to block future ransomware assaults.

Paying Exfiltration Ransoms
In addition to demanding money for a decryption utility, modern strains of ransomware like Ryuk, Maze, DopplePaymer, and Nephilim often try to steal (or "exfiltrate") information. Hackers can then require an extra ransom for not publishing this data or selling it. Sadly, there exists no method to prove that stolen data have been totally deleted by the hacker. In fact, in numerous instances the hacker has little say over the disposition of the data. Settling an exfiltration ransom does not eliminate the need for getting the advice of privacy lawyers, performing an investigation into which data were compromised, and performing the mandated alerts to affected entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has delivered online and onsite IT services throughout the U.S. for more than two decades and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned prestigious certifications such as CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning applications. This broad array of expertise allows Progent to salvage and consolidate the undamaged pieces of your network following a ransomware assault and rebuild them rapidly into an operational network. Progent has worked with top insurance providers including Chubb to assist organizations recover from ransomware assaults.

Contact Progent about Ransomware Settlement Negotiation Services in Augusta-Richmond County
To get in touch with Progent about ransomware settlement negotiation expertise in Augusta-Richmond County, phone Progent at 800-462-8800 or go to Contact Progent.


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