Toronto Ransomware Protection and Recovery Services

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware requires time to steal its way across a target network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when support personnel are likely to take longer to recognize a penetration and are least able to organize a rapid and forceful response. The more lateral movement ransomware can achieve inside a victim's system, the longer it will require to restore core IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to take the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses in the Toronto metro area to identify and quarantine breached servers and endpoints and guard undamaged assets from being compromised.

If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Toronto
Current strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and infiltrate any available system restores and backups. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make automated restoration nearly impossible and effectively knocks the datacenter back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, demand a ransom fee for the decryptors required to recover scrambled data. Ransomware attacks also try to steal (or "exfiltrate") files and TAs require an extra payment for not publishing this data on the dark web. Even if you can restore your network to an acceptable point in time, exfiltration can be a major problem depending on the sensitivity of the stolen data.

The restoration work after a ransomware breach involves a number of distinct phases, the majority of which can proceed in parallel if the response team has enough members with the required skill sets.

• Quarantine: This urgent first step involves blocking the sideways progress of ransomware within your IT system. The more time a ransomware assault is allowed to go unchecked, the longer and more costly the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery engineers. Quarantine activities include cutting off affected endpoint devices from the rest of network to restrict the contagion, documenting the IT system, and securing entry points.
• System continuity: This involves bringing back the network to a basic useful level of functionality with the least downtime. This process is typically at the highest level of urgency for the targets of the ransomware attack, who often see it as an existential issue for their company. This project also requires the widest array of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, office and line-of-business applications, network topology, and secure endpoint access. Progent's ransomware recovery team uses state-of-the-art workgroup tools to coordinate the complicated recovery process. Progent appreciates the importance of working quickly, tirelessly, and in concert with a customer's management and network support staff to prioritize activity and to put vital resources back online as quickly as feasible.
• Data recovery: The effort required to recover files damaged by a ransomware attack depends on the condition of the systems, how many files are encrypted, and what restore techniques are needed. Ransomware attacks can destroy key databases which, if not gracefully shut down, may have to be rebuilt from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many ERP and other mission-critical platforms are powered by SQL Server. Often some detective work could be required to find undamaged data. For example, undamaged OST files may exist on staff desktop computers and laptops that were not connected at the time of the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators.
• Setting up modern AV/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the identical anti-virus tools deployed by many of the world's biggest enterprises such as Walmart, Citi, and Salesforce. By providing in-line malware blocking, identification, containment, restoration and forensics in a single integrated platform, Progent's ProSight ASM lowers TCO, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with threat actors. This requires working closely with the ransomware victim and the insurance provider, if any. Services include determining the type of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption capabilities; budgeting a settlement amount with the victim and the insurance provider; establishing a settlement amount and timeline with the TA; confirming adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the hacker; acquiring, learning, and using the decryption tool; troubleshooting failed files; creating a pristine environment; mapping and reconnecting datastores to match exactly their pre-encryption state; and reprovisioning computers and services.
• Forensics: This activity involves uncovering the ransomware assault's storyline across the network from beginning to end. This history of the way a ransomware attack progressed through the network helps your IT staff to evaluate the damage and highlights vulnerabilities in rules or processes that should be rectified to prevent later break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect anomalies. Forensic analysis is commonly given a high priority by the insurance carrier. Because forensic analysis can take time, it is vital that other important recovery processes such as operational resumption are executed concurrently. Progent maintains an extensive roster of IT and data security professionals with the knowledge and experience needed to perform activities for containment, operational resumption, and data restoration without disrupting forensic analysis.

Contact Progent for Ransomware System Restoration Consulting Services in Toronto
For ransomware cleanup services in the Toronto area, call Progent at 800-462-8800 or visit Contact Progent.