Wireless Expertise

Consulting Support for BlackBerry Environments
BlackBerry wireless smartphones were once among the most successful products for achieving location-independent access to email, scheduling, web-based programs, and other vital business information. Progent can provide Parsippany, New Jersey companies the expertise of BlackBerry-certified consultants who can assist companies to maintain existing BlackBerry environments or migrate efficiently to a modern smartphone platform.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has become the norm for businesses regardless of size, successful deployment and support of BlackBerry technology has become more difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small organizations frequently turn to outside consulting firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the need for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small businesses an economical alternative for integrating BlackBerry products productively into their information network.

Progent's consultants can help your company with SQL Server 2019 integration support, SQL Server 2016 migration and management consulting, and Exchange Server 2019 setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you monitor and support BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

BlackBerry BES Server Technical Services
The BlackBerry BES Server offers businesses a single and safe source for incorporating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry BES Server enables wireless BlackBerry users to connect to Exchange Server, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for collaborative programs such a calendars, contact lists, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, users carrying BlackBerry handsets can have effortless connectivity with Exchange messages as well as to IM-enabled applications via Microsoft Communications Server and Lync Server 2010 support.

Progent's BlackBerry-certified engineers can assist you to design, configure, and support BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and lower the cost of supporting a mobile workforce.

Some Ways That Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can also help your company to resolve a broad array of issues associated with synchronization, device recognition, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote technical assistance for small company networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses at a minimum and, by solving problems promptly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone users, setting activation passwords, configuring wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also show you how to use administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist you to select and install sensible security configurations.

Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device clients on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange data flow, create, update, and apply WLAN and VPN configurations, set up SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent for Help from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.