Immediate Remote Support for Ottawa Ontario Computer Networks
Fast Phone Support for Ottawa NetworksFor businesses in Ottawa Ontario, Progent provides remote help for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier engineers have provided online support to businesses in all 50 states in the United States. (Check out testimonials from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-certified network specialists to solve complex infrastructure problems, plus the assistance of CISSP-certified security experts to handle advanced security architecture and troubleshooting jobs.

Progent's remote technical support experts offer excellent leverage due to the fact that they have the real-world experience and have access to the advanced tools needed to solve most information system issues rapidly. Efficient support reduces immediate expenses because solutions use up minimal billable minutes. Online support also avoids the cost of sending a consultant to your location. Your company benefits even more in incidental expenses by minimizing or avoiding system downtime and associated costs due to business disruption, upset customers and vendors, unproductive employees, and de-focused executives. Progent's advanced online technical support expertise is particularly helpful for businesses that are dependent on public clouds for vital infrastructure or software such as Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite IT support may not be useful.

Progent's billing model for remote help is structured to leverage your network support dollar. Progent bills on a per-minute basis for telephone-based assistance, so you owe just for the services that you actually get. In contrast to typical online service companies, Progent imposes no initialization surcharge or minimum payments. Progent's one-minute granularity and simple policy for billing eliminate situations where fast fixes somehow turn into big tabs. Progent's skill at disposing of technical issues quickly means your business saves money.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has refined an arsenal of customized technologies and field-proven methodologies that allow the highest degree of efficiency for online help and repair for computer networks of all sizes. Progent's Technical Response Center can link to your system remotely without violating network security.

Progent's advanced customer support database application keeps comprehensive histories for the service that Progent's clients have been provided. Progent's staff service personnel have access to the records of assistance rendered to each Progent customer by any consultant. This archive of issues and fixes is stored as a conveniently accessible support database that enables Progent's remote support professionals to share their knowledge company-wide to make sure that the quality of Progent's support improves over time. Progent's advanced certifications and working relationships with major technology companies including Cisco and Microsoft open up other vast support databases and allow fast access to vendors' internal support staff so Progent's remote consulting experts can arrive at the most efficient solutions promptly.

Online technical support services provided by Progent to customers in Ottawa Ontario include:

Progent's ProSight Managed Services for Small and Medium Size Organizations
Progent offers a family of affordable, subscription-based managed services intended to enable small and medium-size businesses to utilize the same advanced IT solutions deployed by many of the world's top enterprises. Progent's ProSight series of network monitoring and management services covers all key facets of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Managed Service Plans: for Small to Mid-size Businesses
    Progent's ProSight Managed IT Service Plans make it possible for small and mid-size companies to deploy Remote Monitoring and Management (RMM) technology to create leading-edge network resilience. Progent takes care of the necessary monitoring and management for you, so your system scales easily without becoming an obstacle. For an affordable and predictable monthly subscription, Progent's experienced IT group can be your complete technology safety net. Basic plans include RMM, security, monthly patching, and documentation. As your requirements grow, you can add low-cost subscriptions to advanced solutions such as SaaS M365/Google Workspace backup, Multi-Factor Authentication, or WiFi management.
  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system operating efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT personnel and your Progent engineering consultant so that all potential problems can be addressed before they have a chance to disrupt your network. Find out more details about ProSight LAN Watch server and desktop monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-driven solution for managing your client-server infrastructure by providing tools for streamlining common time-consuming tasks. These can include health monitoring, patch management, automated repairs, endpoint setup, backup and recovery, A/V response, secure remote access, built-in and custom scripts, resource inventory, endpoint profile reports, and troubleshooting help. When ProSight LAN Watch with NinjaOne RMM uncovers a serious problem, it transmits an alert to your specified IT personnel and your assigned Progent technical consultant so potential issues can be fixed before they impact productivity. Learn more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, track, reconfigure and debug their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always updated, captures and displays the configuration of almost all devices on your network, tracks performance, and sends notices when issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that need critical software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding family of real-time and in-depth management reporting plug-ins created to integrate with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize key issues such as inconsistent support follow-through or endpoints with missing patches. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting enhances productivity, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore product vendors to create ProSight Data Protection Services, a portfolio of subscription-based offerings that deliver backup-as-a-service (BaaS). ProSight DPS services automate and monitor your backup operations and enable transparent backup and rapid recovery of vital files, applications, images, and virtual machines. ProSight DPS helps you recover from data loss resulting from hardware failures, natural calamities, fire, malware like ransomware, human mistakes, malicious insiders, or application glitches. Managed services available in the ProSight DPS portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed backup services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security vendors to deliver centralized management and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight MFA with Duo: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Android, and other out-of-band devices. Using 2FA, when you sign into a protected online account and enter your password you are requested to confirm who you are on a unit that only you possess and that is accessed using a different network channel. A wide range of devices can be used as this added means of authentication such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can designate several verification devices. For more information about Duo two-factor identity authentication services, go to Duo MFA two-factor authentication services.

  • ProSight Shared Support: Outsourced and Co-managed IT Support Center Services
    Progent's Shared Service Desk provides a transparent extension of your corporate support group. End user interaction with the Service Desk, provision of support, problem escalation, trouble ticket creation and updates, performance metrics, and management of the service database are consistent whether incidents are taken care of by your core support group, by Progent, or both. Your business has complete versatility to extend or shrink your share of IT support activity as needed. Progent takes care of startup deployment and onboarding of the professional services automation software plus workflow documentation, testing and education. For details about ProSight Shared Call Desk, see ProSight Shared Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior analysis tools to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to automate the entire threat progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that meets your organization's specific needs and that helps you prove compliance with legal and industry information security regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also help you to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for software and firmware patch management provide businesses of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your dynamic IT system. In addition to optimizing the protection and functionality of your computer environment, Progent's software/firmware update management services permit your in-house IT team to concentrate on more strategic initiatives and tasks that deliver the highest business value from your information network. Find out more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to get an objective evaluation of the overall health of their network. Powered by some of the top remote monitoring and management tools available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a more manageable Active Directory environment. Both also come with one year of advanced remote network monitoring and management. Benefits can include simpler management, better compliance with data security requirements, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and restore, and less downtime. Read more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your organization's ability to stop or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information concerning your current antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build an efficient security and backup system that aligns with your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Available from Progent
Progent can provide the skills of world-class online consulting professionals for special information technology projects. Billing rates for longer-term consulting tasks are set based on the qualifications of the engineers involved. Progent's experience with these special fields of information technology allows clients to complete major projects economically and on schedule. Progent's project-based online consulting services include:

  • Call Center Services
    Progent's Help Desk service offerings for companies with environments that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include comprehensive Call Center services, co-managed Helpdesk support services, and Call Center process consulting. Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that manages all facets of remote Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent offers service desk support at a significant discount off Progent's regular desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most issues.

    Progent's Help Desk Call Center consulting support can support you in creating an efficient new Help Desk or enhancing your current one, selecting or customizing Help Desk software to handle the particular needs of your corporation, or adding temporary phone support personnel to supplement your internal Help Desk Call Center team during high-demand situations such as software transitions, mass updates, or rolling out brand new applications.

    Progent's Help Desk staff of experienced network experts provides your customers in Ottawa Ontario immediate access to a dependable support resource with substantial background offering telephone-based support and online repair service for networks that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's mission is to give the Help Desk Call Center perception as a solid contributor to company success, and Progent's goal is to solve rather than simply track IT problems.

  • Business Applications Support: Education, Custom Development, and Troubleshooting
    Progent's Applications Consulting staff offers remote and in-depth consulting expertise and training in specific business application areas that include Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver expertise, customization, and training for popular Microsoft applications such as CRM, MS Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To find out more concerning Progent's expertise, custom programming, and training services, see Progent's Business Application Experts Services.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center centralizes and automates the administration of hybrid cloud environments through advanced support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive management of mixed-OS networks that include various Linux distributions, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consultants can provide world-class remote and on-premises expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new implementation of System Center2, extend or optimize an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent offers businesses in Ottawa Ontario remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting services. Progent can adapt SCOM to accommodate your environment so that your network support is proactive and automated. By anticipating looming issues before they cause downtime, automated monitoring can head off stressful and costly information system crises. Progent can also deploy system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or macOS and OS X environments, Windows networks, or systems that support multiple operating systems.
How Your Ottawa Business Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency online assistance with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or go to Contact Progent. For businesses and new ventures in Ottawa Ontario, Progent's phone-based computer support specialists can provide effective and affordable IT support the moment your organization has to have it. More than 20 years of providing remote tech support has earned Microsoft Partner status for Progent's team of engineers and has enabled Progent to develop world-class troubleshooting capability and to refine remote connectivity tools to fix IT problems rapidly while eliminating the expense and lost productivity that comes with on-site service visits.

Even if your Ottawa company has a regular freelance support technician or maintains an in-house IT staff that know how to handle typical computer issues, Progent's Microsoft certified engineers are available to provide an easy and seamless virtual extension of your local resources in cases when your regular IT support personnel either don't have the bandwidth or the expertise to handle unexpected system emergencies or particularly complicated integration projects.

Benefits of Progent's IT Support for Offices in Ottawa Ontario
Progent's remote IT consulting services allow your Ottawa business to realize the advantages of timely, enterprise-level IT support without the expense of maintaining an in-house IT staff. Your information system will acquire greater strategic value by becoming increasingly reliable, productive, and secure. Advantages to your company include:

  • Seamless virtual expansion of your local support resources
    For most offices in Ottawa Ontario, nearby network service resources, whether represented by freelance consultants or a full-time IT staff, can solve the majority of technical issues. On the other hand, IT crises sometimes strike when local support personnel are overstretched or absent, and some problems may be associated with technology that is beyond the scope of your local service people. In these cases, Progent's on-call service specialists provide a convenient, fast, and affordable solution to augment your local help and to convey useful information to improve your capability to resolve downstream problems locally.

  • Reduced Reliance on Individual Service Providers
    For network maintenance, smaller companies commonly depend on independent freelance consultants. Although freelance service people have smaller overhead than big consulting companies and can afford to charge marginally less, they are often overbooked, making it difficult to respond rapidly to crisis situations. If an independent service provider is busy with another customer, ill, on vacation, or in class, the absence of fallback help may require your business to wait for assistance during an emergency. As your company grows, network unavailability and trouble with critical applications are more costly. The budget you thought you were conserving on an independent can be consumed quickly by lost productivity. Progent provides a reliable source of backup support expertise to insure your IT system is always available.

  • Create a Scalable Foundation for Seamless Growth
    Companies often begin with an IT architecture created on a modest budget. Lacking a strong infrastructure, band-aid repairs can get thrown onto a shaky foundation. As a company grows, reliability and expandability problems can hinder the success of the business. These poorly built environments require careful assessment, intelligent strategic planning, and extensive technical knowledge to evolve to a network architecture that can deliver the stable foundation to meet vital business requirements and ease downstream growth.

  • Interact with Problem Solvers Rather Than Product Vendors
    Smaller companies need guidance and technical education to navigate through an ever more complicated array of product alternatives capable of accelerating business success and improving productivity. Businesses hardly need a network consultant who is trying to earn a commission on a specific vendor's products. IT consulting and product selling can result in a situation where the proposed solution is designed around a predetermined technology rather than the true requirements of a client. Progent eliminates these conflicts of interest by offering only services rather than products. This enables Progent to match IT consulting with the best needs of customers.

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support company and Progent's staff size, range of IT background, fine tuned remote support tools, and understanding of enterprise networking enable companies to avoid the pitfalls of excessive reliance on smaller consulting firms, individual freelance consultants, or limited in-house IT help.

Progent stands out by offering:

  • Proven Methodology
    Progent's team of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry experience, at the front lines of network support, performing a wide variety of technical projects for a large array of customers. Each Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices standards that Progent instills in its consulting staff. This ensures that you get not just world-class IT capability, but also a consultant with field-tested approaches for applying technical knowledge to fix real-world network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for remote service and on-site help by the minute. As a result, you are billed exclusively for delivered support. Progent does not demand a higher rate for off-hours or priority support, and inside California or in regions where Progent provides on-site service, Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. Also, Progent applies no service activation charge and asks no monthly commitment for support services delivered during regular business hours. Many support organizations impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with large bills for fast solutions so you will not be forced to permit less critical problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to handle problems that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent has little competition. Businesses who utilize familiar freelance service providers or who employ in-house support personnel benefit when Progent passes on information about new technology and tested processes to make their networks more robust, protected, and efficient.

  • Remote Network Monitoring with MS Operations Manager
    Progent is one of the only IT service companies to offer 24x7 network tracking services based on MS Operations Manager. MS Operations Manager allows your network maintenance to be proactive instead of reactive. By revealing potential issues before they result in downtime, system monitoring can keep your information network from painful and costly service losses.
How Does My Business Start Receiving Online Network Support from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, visit Immediate Technical Support.



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    • Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewalls to create a modern security solution that extends across your data center and cloud resources and guards all users at any location with any endpoint device.








    • Cisco's wireless VoIP phones are hardened Wi-Fi handsets intended for workers who are mobile within campus, hospitality, retail or other environments where IT management requires user endpoints that offer more control, data security and durability than is achievable with the Bring-Your-Own-Device mode of workplace communications. Successful integration of Cisco's wireless IP phones typically demands that IT teams configure and fine tune many key pieces of your Wi-Fi environment such as access points, routers and switches, wireless LAN controllers, and management software. Progent's Cisco-certified consultants offer remote and onsite support to help you build and maintain a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.






    • Configuration Manager 2016 automates software deployment at scale, simplifies security and compliance settings control, inventories network assets, guards against company data leakage, provides network health reporting, enables secure self service, and offers a common control mechanism for managing multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.








    • Progent's Cisco-certified Wi-Fi technology experts can assist organizations to deploy, manage, and debug Cisco Small Business 100/300/500 Wi-Fi APs.












    • Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.






    • Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous testing and significant experience with information security architecture. ISSAP security experts have in-depth understanding of access control systems and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can help your company with all aspects of architecture security.


























    • Progent can provide you with programmers who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to suit your specific business requirements. Progent's Microsoft consultants offer expertise in Microsoft AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce integration support for safe, corporate-wide resource sharing plus interfacing with Customer Relationship Management packages.







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