Security and Compliance and Information Assurance Expertise

To get fast remote assistance with computer security problems, companies in Ottawa Ontario can find high-level expertise by contacting Progent's security engineers. Progent's remote service staff is available to offer effective and affordable help with security issues that are impacting the productivity of your information system. Progent's accredited engineers are certified to provide help for environments powered by Microsoft Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can deliver expert support for vital security and restoration solutions like AI-based End Point Protection and Response, MDR (Managed Detection and Response), full system restore validation and testing, immutable backup, and off-premises backup. Progent's wide selection of services encompasses firewall expertise, email filtering and encryption, protected system design, and business continuity planning. Progent's technical support staff has been awarded the industry's most advanced security accreditations including Certified Information Systems Auditor and Certified Information Systems Security Professional.

Progent provides online security support on a by-the-minute basis without minimum times and no extra charges for sign-up or off-hour service. By billing by the minute and by delivering world-class help, Progent's billing structure keeps costs under control and avoids situations where quick solutions turn into major charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are commonly launched on weekends and at night, when support personnel are likely to take longer to recognize a penetration and are least able to organize a quick and coordinated defense. The more lateral progress ransomware is able to achieve within a target's network, the more time it takes to restore core IT services and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to assist you to complete the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help you to locate and isolate infected devices and protect clean resources from being compromised. If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Hacked: What Are We Supposed to Do Now?
If your network is currently experiencing a network security crisis other than ransomware, go to Progent's Urgent Remote Network Help to learn how to get fast assistance. Progent maintains a pool of seasoned cybersecurity experts who can provide remote and onsite support that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity profile to guard against future attacks.

For organizations that have prepared carefully for being hacked, the step-by-step post-attack response model promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a major security attack.

Overview of Security Expertise
Managing computer security plus staying ready for restoring vital information and functions after an attack demands a continual process that entails an array of technologies and procedures. Progent's certified security experts can support your business at whatever level in your efforts to guard your IT system, ranging from security audits to creating a comprehensive security plan. Some areas covered by Progent's experts include Planning and Prevention, Data Restoration and Security Forensics, and Managed Protection from E-mail-Based Threats.

Designing and Building Secure Networks
Every organization ought to have a carefully thought out security strategy that includes both preventive and reactive elements. The proactive strategy is a collection of steps that works to minimize vulnerabilities. The reactive strategy specifies procedures to assist IT personnel to assess the losses resulting from an attack, remediate the damage, record the event, and revive business functions as soon as feasible. Progent can advise you how to build protection into your company processes. Progent can install auditing software, create and execute a safe computer architecture, and propose procedures and policies that will optimize the protection of your computing environment. Progent's security experts are ready to assist you to set up a firewall, deploy protected offsite access to email and data, and configure an effective virtual private network (VPN).

If you are looking for an affordable way for outsourcing your security administration, Progent's Round-the-clock Network Support Packages feature continual remote system monitoring and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that incorporate physical and cloud hosted infrastructure and that are compliant with government and industry security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

System Restoration and Failure Analysis
Progent provides expertise in restoring systems and devices that have been compromised, are in question, or have ceased to function because of a security penetration. Progent can help evaluate the damage caused by the assault, return your company to ordinary business operations, and retrieve information lost as a result of the attack. Progent's certified specialists can also oversee a comprehensive failure evaluation by examining event logs and using a variety of proven assessment techniques. Progent's experience with security problems reduces your off-air time and allows Progent to recommend effective strategies to avoid or contain future assaults.

Ransomware Cleanup and Recovery Consulting
Progent can provide the help of seasoned ransomware recovery experts with the knowledge to restore an IT network that has suffered an attack by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. To learn more, see ransomware cleanup and recovery consulting.

Work-from-Home (WFH) Cybersecurity Solutions
Work-from-Home (WFH) employees typically use their personal computing devices and usually work in a poorly secured physical area. This multiplies their vulnerability to malware threats and calls for judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough user training, and the development of security policies based on leading practices. Progent's veteran team of telecommuter support experts can assist your business to design, configure and manage an effective cybersecurity solution that guards critical IT resources in networks that incorporate remote workers and hybrid workers.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT system. Besides maximizing the security and functionality of your computer environment, Progent's software/firmware update management services allow your in-house IT team to focus on line-of-business initiatives and tasks that derive the highest business value from your network. Learn more about Progent's software/firmware update management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat management platform that features computer learning algorithms and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in a few minutes to defend popular endpoints against modern threats including ransomware, known and zero-day malware, trojans, hacking tool sets, RAM exploits, script misuse, harmful macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne is always the initial EDR response tool deployed by Progent to gain control and visibility of a customer's network at the outset of a ransomware recovery emergency. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) expertise.

Support for Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver repeated, simultaneous, automated assessment of your internal and perimeter network to help you expose, prioritize, fix, and confirm cybersecurity vulnerabilities before malicious hackers can take advantage of them. NodeZero pentests can deploy so-called tripwires such as bogus files or credentials to detect when your system is under attack along common attack paths. Tripwires generate sufficient information to allow you to take action promptly with your SIEM tools and procedures before an assailant can wreak havoc. Progent offers the skills of a NodeZero Certified Operator who can help you to use NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure so you can determine your present security profile. Progent can also assist you to strengthen your existing network security and can assist you to design and deploy a cohesive cybersecurity strategy that streamlines management and delivers optimum cyber defense for on-premises, cloud-based, and perimeter IT resources. To learn more details about Progent's vulnerability assessment solutions based on on NodeZero's penetration test products, visit Consulting Services for NodeZero's PEN Test Products.

Stealth Penetration Security Assessment Services
Stealth intrusion checking is an important component of any overall IT system security strategy. Progent's security experts can run thorough penetration checks without the knowledge of your organization's in-house network support resources. Stealth penetration checking uncovers whether current security defense systems such as intrusion incident alerts and event log monitoring are correctly configured and actively observed. Progent can implement ongoing automatic PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and unsound IT product defaults can be chained together by threat actors into the multi-vector attacks typical of the latest strains of ransomware. Get additional information about Progent's Stealth PEN Testing Consultants.

Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight line of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior machine learning technology to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to manage the entire threat lifecycle including protection, infiltration detection, containment, cleanup, and forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP environment that meets your company's unique requirements and that allows you demonstrate compliance with government and industry information protection standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also help your company to install and test a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
Progent has worked with advanced backup/restore product companies to create ProSight Data Protection Services, a portfolio of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS services automate and monitor your backup processes and allow transparent backup and rapid recovery of critical files/folders, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you recover from data loss resulting from equipment failures, natural disasters, fire, cyber attacks such as ransomware, human mistakes, ill-intentioned insiders, or application bugs. Managed services in the ProSight DPS selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these managed services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security vendors to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway device adds a deeper level of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that originates and ends within your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected online account and give your password you are requested to confirm who you are via a unit that only you have and that uses a different ("out-of-band") network channel. A broad selection of out-of-band devices can be used for this second form of ID validation including an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may register several validation devices. For details about Duo identity validation services, see Duo MFA two-factor authentication services for at-home workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Since the system is virtualized, it can be moved immediately to an alternate hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Learn more details about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's veteran engineers can provide unique specialized help in key areas of network protection such as:

Vulnerability Audits and Compliance Assessment
Progent provides experience with information risk evaluation software such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic system tests to reveal potential security holes. Progent has extensive experience with these tools and can assist you to understand audit results and react efficiently. Progent's security consultants also provide web software validation and can conduct thorough evaluation of enterprise-wide security to assess your company's compliance with important global security standards such as FISMA, NIST, and ISO. In addition, Progent can evaluate the effectiveness of your wireless protection including in-place wireless equipment plus portable devices. Learn more details about Progent's Information Risk Audits and Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide in-depth technical support for Cisco's entire family of protection and VPN solutions including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, protected high-speed and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Read more information concerning Cisco Protection, VPN and Aironet Wireless Support.

Other Firewall and Virtual Private Network Technologies
In addition to supporting a broad range of security technologies from Microsoft and Cisco, Progent can provide companies of any size expert engineering services for solutions from other major firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

• Palo Alto Networks PA-Series Firewalls Support
• Check Point Software Support
• Barracuda CloudGen Firewall Experts
• WatchGuard Technologies Inc Technical Assistance
• Juniper Networks Configuration Help
• SonicWall Inc. Expertise
• Fortinet FortiGate Firewall Configuration Help
• Symantec Corp Engineering Services

Learn additional information about Progent's Certified Information Security Manager Security Support Assistance.

CISSP Security Consulting Expertise
Progent's CISSP consultants are cybersecurity engineers who have earned CISSP status as a result of verified professional work, extensive study, and exhaustive testing. CISSP qualification indicates expertise in a worldwide standard for information security. ANSI has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Fields of expertise included within CISSP include cybersecurity administration procedures, security architecture and models, connection control methodology, software development security, operations security, hardware security, cryptography, telecommunications, Internet security, and disaster recovery planning.

Get more information concerning Progent's CISSP Support Services.

CISSP-ISSAP Certified Experts for Secure System Infrastructure
Progent's ISSAP Premier cybersecurity experts have been awarded ISSAP status after thorough examination and substantial hands-on work with network security design. ISSAP security experts possess comprehensive knowledge of access control mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security consultants can assist your company with all aspects of secure network architecture.

Find out additional details about Progent's ISSAP Accredited Protected System Architecture Consulting Services.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to assist your organization to follow modern system security engineering theory and techniques in system development, review system security designs according to security engineering leading practices, produce cohesive system designs that incorporate compliant security features for all critical system functions, develop efficient design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic security models that balance your operational requirements with your company's risk tolerance.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Support Services
The Certified Information Systems Auditor credential is a prestigious qualification that indicates mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA credential has consultants undergo an exhaustive examination overseen by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier security engineer trained to help companies in the fields of IS audit services, information technology administration, network assets and infrastructure lifecycle, IT support, safeguarding data resources, and disaster recovery preparedness.

Find out more details about Progent's CISA Support Services.

CRISC-certified IT Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to validate an IT professional's skills to design, implement, and support IS control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to develop and carry out a workplace continuity or disaster recovery strategy based on leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's network risk mitigation expertise is complementary to the support available from Progent's CISA-Premier consultants for impartially auditing your IT control mechanisms and also with the services of Progent's CISM consultants for designing company-wide security policies and procedures.

Find out the details concerning Progent's CRISC-certified Risk Management Services.

Global Information Assurance Certification Support Services
GIAC was established in 1999 to certify the skill of IT security professionals. GIAC's mission is to make sure that a certified professional possesses the knowledge necessary to provide services in important areas of network, data, and application program security. GIAC certifications are recognized by companies and government organizations all over the world including U.S. NSA. Progent offers the help of certified professionals for all of the network security services covered under GIAC certification programs such as auditing security systems, incident response, traffic analysis, web-based application security, and SIEM solutions.

Find out more details about Progent's GIAC Information Assurance Services.

Contact Progent for Network Security Support
If your company is located in Ottawa Ontario and you want network security help, call Progent at 800-993-9400 or go to Contact Progent.

Ottawa Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Ottawa metro area.