Mobile Technology Consulting

Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most successful products for achieving location-independent access to email, scheduling, web programs, and other critical business data. Progent can provide Norfolk, Virginia companies the expertise of BlackBerry-certified experts who can assist businesses to manage their BlackBerry deployments or migrate smoothly to a more popular mobile platform.

As the complexity of small company networks has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations regardless of size, effective integration and maintenance of BlackBerry technology has grown increasingly challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses frequently resort to external consulting firms who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small businesses to design, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's proven online support capabilities, provides small businesses a budget-friendly alternative for incorporating BlackBerry products seamlessly into their information network.

Progent's consultants can assist your business with SQL Server 2019 integration and development support, SQL Server 2016 migration and management support, and Exchange Server 2019 setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to track and support BlackBerry devices throughout your company, define security policies that are right for your company, develop custom mobile applications, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry Enterprise Server offers businesses a centralized and safe source for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to access Microsoft Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to ensure consistent information for applications like schedules, address books, to-do lists, instant messaging, and specialized business software. Due to BlackBerry BES Server support for Microsoft Exchange, users carrying BlackBerry smartphones have push-based access to Exchange email and to IM-aware software through Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

Progent's BlackBerry-premier engineers can assist you to design, deploy, and support BlackBerry Enterprise Server so you can improve the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and lower the cost of supporting a mobile workforce.

Progent's Remote BlackBerry-certified Technical Support is Fast and Affordable
For businesses in Norfolk, Virginia who want quick and economical help from a qualified RIM BlackBerry support professional, Progent delivers efficient online assistance from a seasoned network support staff who have provided IT solutions to companies in every state in the United States. (See Progent's customer testimonials.)

Online consulting services avoids travel expense and lets engineers solve problems quickly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and offer professional help in areas including troubleshooting synchronization issues, configuring BlackBerry BES Server, and designing a secure, high-availability network infrastructure for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer offers expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, install the MDS and IM, install access control lists, manage Exchange Server data flow, generate, update, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs assessment, system design, deployment planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration model and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning options for software editions, server hardware and mass storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry consultant can help you to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to run network-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Specialist
To ask Progent about consulting support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.