Mobile Technology Consulting

Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most successful products for maintaining anytime-anywhere access to messaging, scheduling, web programs, and other critical business information. Progent can provide Nashville, Tennessee companies the services of BlackBerry-premier consultants who can help companies to maintain existing BlackBerry environments or transition efficiently to a modern mobile platform.

As the sophistication of small business networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has become the standard for businesses regardless of size, effective integration and support of RIM BlackBerry technology has grown more challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small organizations frequently turn to outside support professionals who specialize in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, gives small companies an affordable alternative for integrating BlackBerry technology productively into their information network.

Progent's engineers can assist your business with SQL Server 2019 development consulting, SQL Server 2016 migration and management support, and Microsoft Exchange setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and control BlackBerry devices throughout your business, define security policies that are right for your business, customize wireless software, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be restored quickly and thoroughly.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Technical Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry devices, offering a single platform for handling key tasks like smartphone deployment, upgrades, and retirement while also offering a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino email platforms and BlackBerry smartphones and allows over-the-air synchronization.

BlackBerry Enterprise Server includes a variety of security options beginning with advanced data encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits great flexibility in adjusting levels of security to meet the special needs of your network. Progent's BlackBerry authorized engineers can help your company to choose powerful security features and activate them remotely. Examples of these wirelessly configurable security settings include:

• Lock down a BlackBerry smartphone
• Erase information from a misplaced or stolen BlackBerry smartphone
• Lock out Bluetooth functionality
• Enable built-in protection against malware

BlackBerry BES Server also offers flexibility in determining ways to keep BlackBerry users from installing or executing unsecure or prohibited code. Progent can help you to choose protective processes like:

• List exactly which applications are permitted on the device
• Prevent third-party software from allocating persistent memory on the BlackBerry smartphone
• Determine what resources external programs can access on the BlackBerry device
• Limit the kinds of connections external applications running on the BlackBerry smartphone can establish
• Prevent all third-party programs from being loaded or run on the BlackBerry smartphone

Progent's Online BlackBerry-premier Support is Quick and Affordable
For businesses in Nashville, Tennessee who require fast and economical help from a qualified RIM BlackBerry consultant, Progent provides efficient online assistance from a seasoned network support team who have provided IT solutions to companies in each state in the U.S. (See Progent's customer testimonials.)

Online consulting services avoids travel costs and allows consultants to resolve problems quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and offer expert support in fields including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant system infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical tasks including resolving enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, configuring wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also help you to use administration tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES system and help your company to select and install appropriate security options.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Exchange data flow, create, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements assessment, solution architecture, installation strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to create a wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to determine which management approach and physical components meet your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software editions, processors and storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry-certified consultant can assist your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform network-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.