Mobile Solutions

Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most successful products for achieving location-independent access to email, scheduling, web programs, and other critical business information. Progent can provide Mission Viejo, California businesses the expertise of BlackBerry-certified professionals who can assist companies to maintain their BlackBerry environments or transition efficiently to a modern mobile platform.

As the complexity of small business networks has expanded, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for businesses of any size, successful integration and maintenance of BlackBerry technology has grown increasingly challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations frequently turn to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry-based solutions economically and effectively, eliminating the necessity for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, coupled with Progent's efficient online support capabilities, provides small businesses a budget-friendly solution for integrating BlackBerry technology productively into their IT system.

Progent's engineers can help you with SQL Server 2019 integration and development consulting, SQL Server 2016 management support, and Microsoft Exchange setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and control BlackBerry devices across your company, define security policies that make sense for your business, customize wireless applications, and ensure that your network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and safely.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Integration Support Services for BlackBerry BES Server
Research in Motion's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted during transit to provide maximum security. BES Server also streamlines a broad variety of vital management jobs ranging from smartphone setup and upgrades to wireless security and high availability.

Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry Enterprise Server to perform routine tasks like:

• Deploy and manage applications
• Schedule device, program, and IT policy updates
• Upgrade BlackBerry smartphone software remotely
• Manage user configurations with BES Server's vast library of IT policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry BES Server to implement key tasks not supported by the less advanced BES Server Express. These tasks include:

• Configure and support BES Server's fault-tolerant infrastructure using VMware
• Deploy BlackBerry devices wirelessly
• Establish custom administration roles
• Automatically track and report on the overall health of your BlackBerry solution

Professional BlackBerry Technical Support Available Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to provide prompt assistance to businesses in the Mission Viejo region or throughout California. Progent's experienced remote technical support experts have helped IT organizations solve computer issues and cut IT service expenses in each state in the United States and established a large base of satisfied customers. (Refer to Progent's customer testimonials.)

Progent offers online assistance for a wide array of issues related to RIM BlackBerry products such as wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Major BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant has expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and delete BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, set up the MDS and IM, install access control lists, control Exchange Server data flow, generate, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs assessment, solution architecture, roll-out strategy and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to design a wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management model and physical components match your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions concerning alternatives for software versions, processors and mass storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry expert can help you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security engineers to run network-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Qualified Consultant
To get in touch with Progent about consulting support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.