California Central Valley
Yolo County, Davis, Woodland:

Progent: Your Microsoft and Cisco Certified Network Consulting Professionals
For over two decades, Progent's network service engineers have been the top providers of economical Microsoft consulting, Cisco network technology integration and IT consulting services for companies in the and the California Central Valley. If your organization requires emergency network support from a certified professional, a network consultant, or a software programmer, Progent is your most reliable choice for computer support services including Microsoft Exchange and Outlook help, network security testing and enhancement, Helpdesk support, custom program development, server virtualization help, live online instruction for Microsoft Office applications, and high availability system solutions.

As a Microsoft-certified network consultant company, Progent offers businesses of all sizes in Davis world-class information technology support services plus online or onsite technical support for environments powered by Windows and Cisco platforms. Areas of expertise offered by Progent include Microsoft Windows Server 2022 solution design and migration services, Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 maintenance and migration expertise and Microsoft Windows Server 2008 R2 upgrade help to build a dependable foundation for your IT network, Microsoft Exchange 2019 Server deployment, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 integration and Exchange 2010 Server maintenance to establish a state-of-the-art messaging solution, SharePoint configuration to improve collaboration, MS SQL Server 2019 migration consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration consulting, and Microsoft SQL Server 2014 consulting to control your vital information, Microsoft Dynamics GP/Great Plains software training for timely financial information, and System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for proactively tracking the health of your information system. Progent can also offer Cisco Premier Certified engineers to help you optimize and support your connectivity architecture.

Other on-premises and remote IT support available from Progent to clients in the city of Davis include senior project management expertise, iPhone and iPad integration, Google Android smartphone integration and management, Blackberry troubleshooting and Windows smart phone and tablet management, site surveys for Wi-Fi installation, database management and application programming services from certified SQL Server consultants, Oracle professionals, and MySQL application programmers, virtualization expertise from certified Windows Hyper-V integrators, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and management, and Citrix XenServer integrators, plus disaster recovery planning and testing.

ProSight Subscription-based Services for Small and Medium Size Organizations
Progent provides a selection of budget-friendly, subscription-based services designed to enable small and mid-size organizations to benefit from the same cutting-edge IT solutions used by some of the industry's top corporations. The ProSight series of IT management outsourcing services covers all key facets of information technology including email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

• ProSight Managed Service Plans: for Small to Mid-size Businesses
  Progent's ProSight Managed IT Service Packages make it feasible for small and mid-size businesses to deploy Remote Monitoring and Management (RMM) solutions to achieve advanced network resilience. Progent handles the daily monitoring and maintenance for you, so your system expands easily without becoming an obstacle. For an affordable and predictable monthly subscription, Progent's experienced IT team can be your complete technology safety net. Entry-level packages include remote monitoring and management (RMM), cybersecurity, automatic monthly patching, and reporting. As your requirements grow, you can add low-cost subscriptions to best-in-class solutions such as SaaS M365/Google Workspace backup and restore, Multi-Factor Authentication (MFA), or WiFi management.
• ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
  ProSight LAN Watch is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so any potential issues can be addressed before they can disrupt productivity. Learn more details about ProSight LAN Watch server and desktop monitoring consulting.
• ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
  ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-driven solution for managing your client-server infrastructure by providing tools for streamlining common time-consuming tasks. These include health checking, patch management, automated repairs, endpoint configuration, backup and recovery, anti-virus protection, secure remote access, built-in and custom scripts, asset inventory, endpoint profile reports, and debugging support. If ProSight LAN Watch with NinjaOne RMM identifies a serious issue, it sends an alert to your designated IT staff and your Progent consultant so that potential problems can be taken care of before they impact productivity. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.
• ProSight WAN Watch: Infrastructure Management
  ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to diagram, track, reconfigure and troubleshoot their networking hardware such as routers and switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are always updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that require critical software patches, or resolving performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

• ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
  ProSight Reporting is a growing line of in-depth reporting plug-ins created to work with the industry's top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize key issues such as inconsistent support follow-up or endpoints with missing patches. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting enhances network value, reduces management hassle, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

• ProSight Data Protection Services: Managed Backup and Recovery
  Progent has partnered with leading backup/restore technology companies to produce ProSight Data Protection Services, a portfolio of subscription-based management outsourcing plans that provide backup-as-a-service. ProSight DPS services manage and monitor your data backup processes and allow non-disruptive backup and rapid recovery of important files, apps, images, plus VMs. ProSight DPS helps you recover from data loss resulting from hardware breakdown, natural disasters, fire, cyber attacks like ransomware, user mistakes, ill-intentioned employees, or application glitches. Managed services available in the ProSight DPS family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these managed backup services are most appropriate for your IT environment.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading data security companies to provide web-based management and comprehensive protection for your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more details, see Email Guard spam and content filtering.

• ProSight MFA with Cisco Duo: ID Confirmation, Endpoint Remediation, and Secure Single Sign-on (SSO)
  Progent's Duo MFA service plans utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you log into a secured application and give your password you are asked to verify who you are via a device that only you have and that uses a separate network channel. A wide selection of devices can be used as this second means of ID validation including an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can register several validation devices. To find out more about Duo identity authentication services, refer to Cisco Duo MFA two-factor authentication services.

• ProSight Shared Call Desk: Outsourced and Co-managed Help Center Services
  Progent's Shared Help Desk Service offers a transparent extension of your in-house IT support resources. Client access to the Help Desk, delivery of support services, problem escalation, ticket generation and updates, performance measurement, and management of the support database are consistent regardless of whether incidents are taken care of by your internal support group, by Progent, or by a combination. You have complete versatility to extend or shrink your share of IT support work as required. Progent takes care of initial installation and provisioning of the professional services PSA software as well as documentation, validation and education. To learn more about ProSight Shared Help Desk, see ProSight Co-Managed Call Desk.

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior machine learning tools to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including blocking, identification, mitigation, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery based on SentinelOne technology.

• ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
  Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering via cutting-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also help your company to set up and test a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

• Progent's Patch Management: Patch Management Services
  Progent's managed services for patch management offer organizations of any size a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting updates to your ever-evolving IT system. In addition to optimizing the protection and functionality of your computer environment, Progent's patch management services permit your in-house IT team to focus on more strategic projects and activities that deliver the highest business value from your network. Find out more about Progent's patch management services.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported easily to a different hardware solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
  ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save up to 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about Progent's ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's preparedness either to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information about your current antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective security and backup environment that aligns with your business requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Hybrid Cloud Integration
Progent offers expert remote support to help organizations of any size connect their networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist your IT team to design and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that combine physical resources along with public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a range of cloud integration services that include Microsoft 365 integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud planning and integration consulting. Progent has over 20 years of background delivering advanced consulting support remotely, and Progent can help you complete your cloud migration projects quickly and affordably.

On-premises Consulting and Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Data Center as a colocation facility or if you are considering moving your primary or disaster recovery equipment to the QTS Sacramento Colocation Center, Progent offers a variety of cost-effective services such as data center relocation, equipment deployment and upgrades, infrastructure optimization, project management services, virtual server configuration, remote network monitoring, streamlined system administration, application development, disaster recovery solutions, security assessment, and the use of Progent's Test Lab. To find out more, see Progent's consulting support at the QTS Data Center.

Progent's Test Lab is a room at the QTS Data Center with a collection of dedicated computers and network infrastructure that can be utilized remotely or on site to accommodate system testing, evaluations, performance testing, forensics, business continuity planning, education, and additional reasons to help Progent's customers succeed with large-scale projects. For more information, see Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

Round-the-clock On-site Support Availability
Progent can provide optional around-the-clock remote or on-premises computer support and information technology outsourcing services in these cities in your area:

and you need computer help, information technology outsourcing, or high-level services from a Microsoft or Cisco certified consultant,