For immediate remote help with computer security problems, businesses in Memphis Tennessee can find world-class support from Progent's security professionals. Progent's remote support staff is available to offer effective and economical assistance with security issues that threaten the productivity of your network. Progent's accredited security consultants are premier to support environments based on Microsoft Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can provide expert help for key security and restoration solutions such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restore validation, immutable backup, and off-site backup. Progent's wide selection of services addresses firewall technology, email filtering and encryption, protected system infrastructure, and business continuity preparedness. Progent's technical support team has been awarded the industry's top security credentials including GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional (ISSAP).
Progent offers remote security support on a per-minute model with no minimum minutes and no extra fees for setup or off-hour service. By billing by the minute and by delivering world-class help, Progent's billing structure keeps expenses under control and eliminates scenarios where quick solutions entail big bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff may be slower to become aware of a penetration and are less able to mount a rapid and forceful response. The more lateral movement ransomware is able to achieve inside a target's network, the more time it will require to recover core operations and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help you to complete the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses to locate and quarantine breached devices and protect undamaged resources from being penetrated. If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Attacked: What Should We Do Now?
If you are now faced with a network security emergency other than ransomware, visit Progent's Emergency Remote Network Help to learn how to get fast help. Progent has a team of veteran network security specialists who can provide remote and onsite support that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity defense to guard against future exploits.
For companies that have prepared carefully for an attack, the step-by-step incident handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of reacting to a major security penetration.
Introduction to Progent's Security Support Services
Managing network security as well as staying ready for recovering vital data and functions following a security breach demands an on-going program that entails an array of technologies and procedures. Progent's certified security experts can support your organization at all levels in your efforts to protect your information system, from security evaluation to creating a comprehensive security program. Some areas covered by Progent's security consultants include Planning and Prevention, Information Restoration and Security Failure Analysis, and Managed Filtering of E-mail-Based Threats.
Planning and Implementing Protected Networks
Every organization ought to develop a carefully considered security strategy that includes both preventive and responsive steps. The proactive strategy is a set of steps that helps to minimize vulnerabilities. The reactive strategy defines procedures to assist security personnel to inventory the losses caused by an attack, remediate the damage, record the event, and restore business functions as soon as possible. Progent can show you how to incorporate security into your company processes. Progent can set up scanning software, define and build a secure network architecture, and recommend processes and policies that will maximize the safety of your computing environment. Progent's security experts are ready to assist you to configure a firewall, design protected offsite connectivity to email and information, and install an effective virtual private network (VPN).
If your company is looking for an economical way for outsourcing your security management, Progent's Round-the-clock Monitoring Services feature non-stop remote system monitoring and quick response to problems.
Hybrid Cloud Solutions
Progent can assist your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud-based resources and that are compliant with government and industry data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)
System Recovery and Failure Analysis
Progent offers expertise in restoring systems and computers that have been hacked, are suspect, or have ceased to function following a security breakdown. Progent can show you how to evaluate the damage resulting from the breach, return your company to ordinary functions, and retrieve information compromised owing to the attack. Progent's security engineers can also oversee a comprehensive failure evaluation by examining event logs and utilizing other advanced assessment tools. Progent's experience with security consulting minimizes your business disruption and allows Progent to propose effective measures to prevent or mitigate future assaults.
Ransomware Removal and Recovery Services
Progent offers the help of seasoned ransomware recovery consultants with the knowledge to rebuild an IT network damaged by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock. For more information, see ransomware cleanup and recovery consulting.
Work-from-Home Cybersecurity Expertise
At-home workers typically use their personal devices and often operate in a poorly secured physical area. This situation increases their susceptibility to cyber attacks and calls for judicious configuration of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, intensive user training, and the creation of policies based on best practices. Progent's seasoned roster of at-home workforce support experts can assist your business to design, deploy and maintain a compliant security solution that guards critical IT assets in networks that include remote workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's support services for patch management offer businesses of any size a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your dynamic IT network. Besides maximizing the protection and functionality of your IT environment, Progent's software/firmware update management services allow your IT staff to concentrate on more strategic initiatives and activities that derive the highest business value from your network. Learn more about Progent's patch management services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat management stack that features computer learning algorithms and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in a few minutes to defend endpoints against modern threats including ransomware, familiar and new malware, trojans, hacking tool sets, RAM exploits, malicious scripts, harmful macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne technology. SentinelOne is invariably the first incident response tool deployed by Progent to gain control and visibility of a client's network at the outset of a ransomware recovery. For more information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) consulting.
Support for Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, concurrent, programmable testing of your internal and perimeter network so you can uncover, rank, remediate, and verify security vulnerabilities before malicious hackers can take advantage of them. NodeZero pentests can deploy so-called tripwires like fake credentials to detect whether your network is being targeted along various attack vectors. Tripwires generate sufficient detail to make it possible to react quickly with your incident response workflows before an attacker can compromise your environment. Progent can provide the skills of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to perform comprehensive penetration tests of your perimeter and your internal IT infrastructure so you can evaluate your current security profile. Progent's NodeZero experts can also help you to strengthen your existing network security and can help you to plan and implement a unified cybersecurity strategy that streamlines management and provides optimum cyber defense for on-premises, multi-cloud, and perimeter IT resources. To learn additional details about Progent's threat assessment solutions based on on NodeZero's pentest products, see Consulting Support for NodeZero's PEN Test Products.
Stealth Penetration Security Evaluation Services
Stealth intrusion checking is a key part of any comprehensive IT system security strategy. Progent's security experts can perform extensive penetration tests without the awareness of your organization's in-house network support staff. Unannounced penetration testing uncovers whether current security defense tools such as intrusion detection alerts and event log monitoring are properly set up and consistently monitored. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and unsound IT product defaults can be chained together by hackers into the multi-vector attacks typical of modern variants of ransomware. Get additional information about Progent's Stealth PEN Evaluation Consultants.
Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight line of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a single platform to address the entire threat lifecycle including protection, detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your company's unique needs and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Learn more about Progent's
ProSight DPS: Managed Cloud Backup
Progent has worked with leading backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a portfolio of management offerings that deliver backup-as-a-service. All ProSight DPS products manage and track your backup processes and enable non-disruptive backup and rapid recovery of important files, apps, images, plus virtual machines. ProSight DPS lets your business protect against data loss caused by equipment breakdown, natural disasters, fire, malware such as ransomware, user mistakes, malicious insiders, or application glitches. Managed backup services available in the ProSight Data Protection portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can assist you to identify which of these managed services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to provide web-based control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication service plans incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity verification on iOS, Android, and other personal devices. With 2FA, whenever you log into a secured application and enter your password you are requested to verify who you are via a device that only you possess and that uses a different ("out-of-band") network channel. A broad selection of devices can be utilized as this added form of authentication including a smartphone or wearable, a hardware token, a landline phone, etc. You may designate multiple validation devices. To find out more about ProSight Duo two-factor identity validation services, see Duo MFA two-factor authentication (2FA) services for teleworkers.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported easily to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
Specialized Security Expertise Available from Progent
Progent's certified consultants offer world-class support in key facets of network security including:
Vulnerability Audits and Compliance Testing
Progent offers experience with information risk evaluation tools like Microsoft Baseline Security Analyzer and LANguard for conducting a set of automatic system tests to uncover potential security holes. Progent has broad skills with these utilities and can assist you to analyze assessment reports and react appropriately. Progent's security consultants also offer web software validation and can perform expert evaluation of corporate-wide security to assess your organization's compliance with important industry security standards such as HIPAA, NIST, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless protection covering in-place wireless equipment as well as mobile devices. Learn additional information concerning Progent's Vulnerability Evaluation and Compliance Testing.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical expertise for Cisco's entire range of security and Virtual Private Network products such as PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, secure high-speed and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Read more details about Cisco Protection, Virtual Private Network and Aironet Wireless Consulting.
Other Firewall and Virtual Private Network (VPN) Technologies
In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers organizations of any size advanced engineering services for solutions from other important firewall and VPN suppliers. Progent's consultants can provide:
Certified Information Security Manager (CISM) identifies the fundamental skills and worldwide benchmarks of service that information security professionals are expected to master. CISM provides executive management the assurance that consultants who have earned their certification possess the background and skill to provide effective security administration and consulting services. Progent can offer a CISM-certified expert to assist your enterprise in critical security disciplines such as data protection governance, vulnerability management, information security process management, and crisis response management.
Read more information concerning Progent's Certified Information Security Manager Security Support Services.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have been awarded CISSP accreditation as a result of demonstrated experience, rigorous study, and formal examination. CISSP qualification recognizes mastery of a worldwide standard for information security. American National Standards Institute has given the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Areas of knowledge covered under CISSP include security administration procedures, security architecture and models, connection control methodology, software development security, business processes security, hardware security, cryptography, telecommunications, network security, and disaster recovery planning.
Learn additional details concerning Progent's CISSP Consulting Expertise.
CISSP-ISSAP Certified Experts for Secure Network Infrastructure
Progent's ISSAP Certified cybersecurity experts have been awarded ISSAP certification as a result of thorough testing and extensive experience. field experience with information security architecture. ISSAP security experts possess in-depth understanding of access control mechanisms and techniques, phone system and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of secure network architecture.
Learn more information about Progent's ISSAP Certified Protected System Infrastructure Engineering Services.
CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to follow current system security engineering principles and techniques in system development, review and evaluate system security designs according to security engineering leading practices, create cohesive system designs that incorporate compliant security features for all critical system functions, define efficient configuration strategies to provide operational security, perform in-depth risk analysis, and propose realistic cybersecurity models that balance your operational goals with your company's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor Professional Services
The CISA accreditation is a prestigious achievement that signifies mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo an exhaustive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Certified security audit professional trained to help companies in the fields of information systems audit services, information technology governance, network assets and architecture lifecycle, information technology service delivery, safeguarding information resources, and disaster recovery preparedness.
Find out more information concerning Progent's Certified Information Systems Auditor Professional Services.
CRISC-certified IT Risk Mitigation Experts
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's ability to design, deploy, and support information system control mechanisms to reduce risk. Progent offers the services of a CRISC-certified consultant to assist you to create and execute a business continuity strategy based on industry best practices promoted by CRISC and geared to match your organization's risk appetite, business goals, and IT budget. Progent's network risk management expertise is a good fit the support provided by Progent's CISA-Certified consultants for impartially evaluating your IS management mechanisms and also with the expertise of Progent's CISM experts for designing company-wide security policies and procedures.
Get additional details about Progent's CRISC-certified Risk Mitigation Support.
GIAC Professional Services
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of computer security engineers. GIAC's goal is to verify that a certified security consultant has the knowledge needed to provide services in critical areas of network, data, and application software security. GIAC certifications are recognized by companies and government organizations all over the world including U.S. National Security Agency (NSA). Progent can provide the assistance of certified professionals for all of the network security capabilities addressed within GIAC accreditation topics including assessing IT infrastructure, security incident handling, intrusion detection, web services security, and SIEM solutions.
Read more details about Progent's GIAC Information Assurance Services.
Depend on Progent for Computer Security Support
If your organization is located in Memphis Tennessee and you want cybersecurity consulting, phone Progent at
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
| City | Address | Phone | Link |
| Memphis | 119 S. Main Street, Suite 500 Memphis, TN 38103 |
(901) 425-0300 | Memphis Network Support Services |
| Nashville | 4235 Hillsboro Pike Nashville, TN 37215 |
(615) 800-2024 | Nashville Network Support Services |