Mobile Consulting

Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most popular solutions for maintaining mobile access to email, scheduling, web applications, and other critical business information. Progent can provide Memphis, Tennessee companies the services of BlackBerry-premier consultants who can help businesses to manage their BlackBerry deployments or transition smoothly to a current smartphone platform.

As the complexity of small company networks has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the standard for businesses of any size, effective integration and maintenance of RIM BlackBerry technology has become more challenging. To handle issues like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small businesses often turn to external consulting firms who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to design, administer, and repair BlackBerry-based solutions economically and effectively, doing away with the necessity for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote support capabilities, gives small companies an affordable solution for incorporating BlackBerry products seamlessly into their business information network.

Progent's consultants can assist your business with SQL Server 2019 integration and development consulting, SQL Server 2016 migration support, and Exchange Server setup so that your database and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined administration tools to help you monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom mobile software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and safely.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Integration Help for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry wireless handsets, providing a centralized platform for controlling critical tasks such as smartphone installation, updates, and deactivation and offering a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent integration between Exchange, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry smartphones and allows wireless synchronization.

BlackBerry Enterprise Server includes a variety of data protection options beginning with automatic data encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent flexibility in selecting levels of protection to meet the special requirements of your network. Progent's BlackBerry authorized consultants can help you to select advanced security features and enable them wirelessly. Samples of these over-the-air selectable security settings include:

• Disable a device
• Erase data from a misplaced or stolen device
• Disable Bluetooth
• Activate internal protection against malware

BlackBerry BES Server also offers versatility in determining ways to keep mobile users from installing or running unsafe or unauthorized applications. Progent can help you to choose blocking techniques such as:

• List exactly what applications are permitted on the device
• Block external software from allocating non-volatile memory on the device
• Determine what resources third-party programs can use on the smartphone
• Limit the types of connections third-party software running on the smartphone can initialize
• Prevent all external programs from being installed or executed on the BlackBerry device

How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer has expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, set up the MDS and IM, install push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network requirements analysis, solution architecture, installation planning and implementation, performance tuning, design of a high-availability architecture, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which administration model and equipment match your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices about alternatives for software editions, processors and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry-certified consultant can help you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to run network-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry environment.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Professional
If you wish to ask Progent about professional assistance for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.