Mobile Technology Consulting

Consulting Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining mobile connectivity to email, scheduling, web applications, and other critical business information. Progent offers Lincoln, Nebraska companies the expertise of BlackBerry-certified experts who can help organizations to manage their BlackBerry deployments or migrate smoothly to a more popular smartphone solution.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry technology has grown more difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses frequently turn to external support firms who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry-based solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's efficient online support model, gives small businesses an economical alternative for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's experts can help your company with SQL Server 2019 integration and development support, SQL Server 2016 migration and management support, and Microsoft Exchange setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored quickly and safely.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

BlackBerry BES Server Integration Support
The BlackBerry BES Server offers businesses a single and safe source for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to access Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for applications such a schedules, address books, tasks, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server integration with Exchange, users carrying BlackBerry handsets can have effortless access to Exchange email and to IM-capable software through Microsoft Office Live Communications Server and Lync Server integration.

Progent's BlackBerry-certified consultants can show you how to design, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

Professional BlackBerry Consulting and Technical Support Available Online from Progent
Progent's certified BlackBerry engineers are available by phone to provide expert assistance to businesses in the Lincoln area or anywhere in Nebraska. Progent's experienced remote consulting experts have helped IT organizations solve computer problems and cut support expenses in every state in the United States and established a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers online assistance for a broad array of technologies related to BlackBerry products including synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and improving mobile security. Important BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out basic technical functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned service professionals can in addition assist your business to resolve a broad range of problems associated with synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, PC software installation, and Desktop Redirector.

As a top innovator in delivering nationwide online help for small business IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry technical support expenses at a minimum and, by resolving issues quickly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements analysis, system architecture, installation strategy and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, assist your organization to determine which management approach and physical components match your requirements, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices concerning options for software editions, processors and storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry consultant can assist your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about consulting assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.