Enlarging your telecommuter workforce can have a significant impact on network infrastructure, security, and company workflows. Progent has 20 years of experience helping SMBs to design, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Lawrence company to select the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services ranging from on demand expertise for getting you past occasional technical roadblocks to full project management to help you carry out mission-critical initiatives.

Progent can assist Lawrence, Massachusetts organizations to with any facet of building a high-functioning work-at-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and streamlined management.

Infrastructure for Teleworkers
Configuring the physical and software infrastructure required for a remote work environment can be particularly complex if you have to manage a mix of worker-owned hardware like PCs and notebooks, routers, and Wi-Fi appliances from an assortment of vendors and with a variety of operating systems and firmware levels. Progent's experience delivering remote help for both legacy and modern technologies in remote office venues allows you to make cost-effective use of your existing network infrastructure and offers ready access to top-tire consultants for implement necessary upgrades. Support services offered by Progent to assist your company to implement a productive work-at-home infrastructure include:

  • Virtual Private Network (VPN) technology allows you to establish a secure tunnel for authenticated at-home employees to access IT resources situated at your company datacenter or in the cloud. Progent can assist you to configure and maintain VPN access between your teleworkers and your various network resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your telecommuters to utilize Cisco's AnyConnect client software for safe VPN tunneling for a wide selection of devices including Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow a telecommuter to see and use a remote computer's desktop. This gives IT managers substantial control over the digital ecosystem of at-home employees and ensures remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home computer networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewall services. Progent can provide top-tier online support for integrating routers from a range of vendors. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, typically shared by families and guests, are commonly used by telecommuters to access their Internet router for work. This can create throughput as well as cybersecurity problems. Progent can assist you to mitigate these problems by delivering services that include Aironet integration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless AP integration help.
  • Internet connectivity methods impact the speed and reliability of connections between at-home workers and the corporate network. Vital applications may demand redundant Internet connections in case the normal connection breaks. Progent offers expertise for identifying ISPs, picking appropriate bandwidth and data volume offerings, and setting up high-availability Internet access. Refer to Internet access integration services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Lawrence, Massachusetts business, phone 1-800-993-9400 or refer to Contact Progent.