Security and Compliance and Information Assurance Consulting

For immediate online assistance with data security issues, businesses in Knoxville Tennessee can find high-level support by contacting Progent's security professionals. Progent's online support consultants are available to provide effective and low-cost assistance with security emergencies that are impacting the viability of your information system. Progent's accredited security engineers are certified to provide help for systems based on Microsoft, Linux, macOS and OS X, and popular versions of UNIX. Progent can deliver expert guidance for key security and restoration technologies such as AI-based End Point Protection and Response, MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-site backup. Progent's wide range of consulting services addresses firewall technology, email security, secure system infrastructure, and business continuity planning. Progent's support staff has been awarded the world's top security credentials including Certified Information Security Manager (CISM) and Certified Information Systems Security Professional (CISSP).

Progent offers online security support services on a per-minute basis without minimum times and no additional fees for setup or after hours support. By billing per minute and by delivering world-class expertise, Progent's billing policy keeps costs low and avoids situations where simple fixes entail major charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when IT personnel may take longer to become aware of a break-in and are less able to organize a rapid and coordinated defense. The more lateral movement ransomware can achieve within a victim's system, the more time it will require to recover core operations and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to carry out the urgent first phase in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineers can assist you to locate and quarantine infected devices and protect undamaged resources from being compromised. If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Are We Supposed to Do?
If you are now faced with a network security crisis other than ransomware, go to Progent's Urgent Remote Technical Help to find out how to receive fast assistance. Progent has a team of certified network security experts who offer online and onsite assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your security defense to guard against future attacks.

For companies who have prepared in advance for being hacked, the step-by-step post-attack response procedure outlined by GIAC is Progent's preferred method of reacting to a serious security penetration.

Overview of Progent's Security Services
Coordinating data protection plus preparation for restoring vital data and functions following a security breach demands an on-going effort that entails an array of technologies and procedures. Progent's certified engineers can support your organization at whatever level in your attempt to secure your IT system, from security audits to designing a complete security plan. Key technologies supported by Progent's security consultants include Planning and Implementation, Data Recovery and Security Failure Analysis, and Outsourced Protection from Email-Borne Spam and Viruses.

Designing and Implementing Secure Environments
Any company ought to develop a thoroughly considered security plan that includes both preventive and responsive activity. The pre-attack plan is a collection of steps that works to minimize vulnerabilities. The post-attack strategy defines procedures to help security staff to inventory the damage caused by an attack, remediate the damage, document the experience, and restore business functions as soon as possible. Progent can advise you how to build protection into your company processes. Progent can install auditing utilities, define and implement a secure network architecture, and propose processes and policies that will maximize the protection of your computing environment. Progent's security experts are ready to help you to configure a firewall, deploy protected online and mobile access to e-mail and data, and configure an efficient virtual private network.

If your company is interested in an affordable option for jobbing out your security administration, Progent's 24x7 Monitoring Packages feature non-stop remote network tracking and fast resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud infrastructure and that are compliant with government data security standards. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

System Restoration and Security Forensics
Progent offers skill in restoring systems and servers that have been hacked, are in question, or have stopped working because of a security penetration. Progent can help evaluate the damage caused by the assault, restore ordinary business operations, and recover data compromised as a result of the event. Progent's security specialists can also oversee a comprehensive failure analysis by examining activity logs and using a variety of proven forensics tools. Progent's background with security issues reduces your downtime and allows Progent to recommend efficient measures to avoid or contain future attacks.

Ransomware Removal and Recovery Expertise
Progent offers the help of proven ransomware recovery experts with the knowledge to rebuild an environment victimized by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. To find out more, see ransomware cleanup and recovery expertise.

Work-from-Home (WFH) Cybersecurity Solutions
Work-from-Home (WFH) staff members typically utilize their own devices and often operate in a poorly secured physical area. This situation multiplies their vulnerability to cyber attacks and requires judicious configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive end-user training, and the development of policies based on best practices. Progent's veteran team of Work-from-home solutions consultants can assist your business to plan, implement and manage an effective security solution that protects vital information assets in networks that include at-home workers and hybrid workers.

Patch Management Services
Progent's support services for patch management provide organizations of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. Besides maximizing the security and functionality of your computer environment, Progent's software/firmware update management services allow your in-house IT team to concentrate on line-of-business projects and activities that deliver the highest business value from your network. Find out more about Progent's patch management services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat defense stack that features computer learning software and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in a few minutes to defend popular endpoints against increasingly sophisticated assaults including ransomware, known and zero-day malware, trojans, hacking toolkits, memory exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the first endpoint response tool deployed by Progent to provide control and visibility of a client's network at the outset of a ransomware recovery emergency. For more details, refer to Progent's SentinelOne-based Extended Detection and Response expertise.

Expertise with Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, simultaneous, programmable testing of your internal and perimeter network so you can identify, rank, fix, and confirm security vulnerabilities before threat actors can exploit them. NodeZero pentests can plant so-called tripwires such as bogus files or credentials to detect when your system is actively being probed along various attack paths. Tripwires generate sufficient information to allow you to react quickly with your SIEM tools and procedures before an attacker can wreak havoc. Progent offers the skills of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform thorough penetration tests of your perimeter and your internal IT infrastructure in order to determine your present security profile. Progent's NodeZero experts can also assist you to strengthen your network security and can help you to plan and deploy a unified cybersecurity strategy that simplifies management and provides maximum protection for on-prem, cloud-based, and perimeter IT assets. To learn additional information about Progent's threat assessment solutions based on on NodeZero's PEN test products, see Consulting Services for NodeZero's PEN Test Products.

Stealth Penetration (PEN) Security Testing Services
Stealth penetration testing is a key component of any comprehensive IT system security plan. Progent's security professionals can perform thorough intrusion tests without the knowledge of your organization's internal IT staff. Stealth penetration checking shows whether existing security defense systems such as intrusion detection warnings and event log monitoring are properly configured and consistently observed. Progent can provide continuous automatic PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and dangerous IT product defaults can be combined by threat actors into the multi-vector attacks typical of modern versions of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Consultants.

Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight series of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the complete threat lifecycle including filtering, detection, containment, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection services deliver affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you demonstrate compliance with legal and industry information security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has worked with leading backup/restore product vendors to produce ProSight Data Protection Services, a portfolio of subscription-based management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your data backup processes and allow transparent backup and rapid restoration of vital files/folders, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets your business recover from data loss resulting from hardware failures, natural disasters, fire, malware like ransomware, user error, ill-intentioned employees, or application bugs. Managed services in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed backup services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security vendors to deliver centralized control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further layer of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA managed services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Android, and other personal devices. With Duo 2FA, when you log into a secured online account and give your password you are requested to verify your identity via a device that only you have and that uses a different network channel. A broad range of out-of-band devices can be utilized for this added form of authentication including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can designate multiple validation devices. For details about ProSight Duo identity authentication services, see Cisco Duo MFA two-factor authentication services for an at-home workforce.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved immediately to a different hardware solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's seasoned consultants offer unique specialized help in key areas of network security such as:

Security Vulnerability Evaluation and Compliance Testing
Progent provides expertise with information risk evaluation software such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a variety of comprehensive system tests to reveal potential security holes. Progent has extensive experience with these and similar utilities and can assist your company to understand assessment results and react efficiently. Progent's certified security engineers also provide web software testing and can perform expert evaluation of enterprise-wide security to determine your organization's compliance with key global security standards such as HIPAA, PCI, and ISO. In addition, Progent can evaluate the effectiveness of your wireless protection including in-place wireless appliances plus mobile handsets. Find out additional details about Progent's Information Risk Audits and Compliance Assessment.

Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver in-depth consulting expertise for Cisco's complete range of security and VPN solutions including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed APs, and Catalyst switches. Read more details about Cisco Security, Virtual Private Network and Aironet Wireless Support.

Additional Firewall and VPN Technologies
In addition to being expert in a wide array of protection technologies from Microsoft and Cisco, Progent can provide companies of any size advanced engineering services for solutions from other popular firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:

• Palo Alto Networks PA-Series Firewalls Engineering Services
• Check Point Software Technologies Expertise
• Barracuda CloudGen Firewall Consultants
• WatchGuard Technologies Engineering Services
• Juniper/NetScreen Integration
• SonicWall Expertise
• Fortinet FortiGate Firewall Consultants
• Symantec Help

Get the details about Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP consultants are cybersecurity engineers who have earned CISSP status through verified experience, extensive study, and exhaustive examination. CISSP qualification indicates expertise in a worldwide standard for information security. ANSI has granted the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Fields of knowledge covered within CISSP include security management practices, security architecture and models, access control systems, applications development security, operations security, physical security, cryptography, communications, Internet security, and disaster recovery planning.

Get additional details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Premier Experts for Secure Network Architecture
Progent's ISSAP Premier cybersecurity consultants have been awarded ISSAP accreditation as a result of rigorous testing and extensive hands-on work with information security design. ISSAP consultants have comprehensive understanding of access control systems and techniques, phone system and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your company with all phases of architecture security.

Find out additional details concerning Progent's ISSAP Accredited Secure IT Infrastructure Consulting Support.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to help your organization to utilize current system security engineering theory and techniques in system development, review and evaluate system security designs based on security engineering leading practices, produce cohesive system designs that include compliant security features for all key system functions, define efficient configuration strategies to deliver operational security, perform comprehensive risk analysis, and propose realistic cybersecurity solutions that balance your operational goals with your organization's risk tolerance.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Consulting Expertise
The CISA credential is an important achievement that indicates expertise in information system security auditing. Certified by the American National Standards Institute, the CISA credential requires that candidates pass an exhaustive test overseen by the ISACA international professional group. Progent can provide the services of a CISA-Certified security professional able to help businesses in the fields of information systems audit services, information technology governance, network assets and architecture planned useful life, information technology service delivery, protecting information resources, and business continuity planning.

Get additional information concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC-certified Network Risk Mitigation Consultants
The CRISC program was established by ISACA to validate a consultant's ability to plan, implement, and maintain information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to develop and execute a workplace continuity strategy that follows industry best practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget. Progent's risk mitigation services are complementary to the support provided by Progent's CISA-Certified consultants for objectively auditing your IT management design and with the services of Progent's CISM-certified experts for designing security policies and procedures.

Find out more information concerning Progent's CRISC Network Risk Management Consulting.

Global Information Assurance Certification Consulting Services
GIAC was founded in 1999 to validate the knowledge of computer security professionals. GIAC's goal is to verify that a certified professional has the skills necessary to deliver support in important areas of network, information, and software security. GIAC certifications are recognized by companies and government organizations around the world including U.S. National Security Agency (NSA). Progent can provide the support of GIAC certified consultants for any of the network security capabilities addressed under GIAC accreditation topics such as auditing IT infrastructure, incident response, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.

Read additional details concerning Progent's GIAC Information Assurance Expertise.

Contact Progent for Network Security Support
If your business is located in Knoxville Tennessee and you need computer security help, call Progent at 800-993-9400 or refer to Contact Progent.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.