Mobile Technology Consulting

Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular products for maintaining mobile access to email, calendars, web-based programs, and other critical business information. Progent can provide Kansas City, Missouri companies the expertise of BlackBerry-certified experts who can help companies to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone platform.

As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the norm for organizations of all sizes, effective integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses frequently resort to outside support firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry-based environments affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of experience, combined with Progent's proven remote support model, provides small businesses an affordable alternative for integrating RIM BlackBerry technology productively into their information system.

Progent's engineers can assist your business with SQL Server 2019 development consulting, SQL Server 2016 migration and management consulting, and Microsoft Exchange setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities so you can monitor and support BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom mobile applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and safely.

Kansas City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Kansas City Metro Area.

Technical Services for BlackBerry BES Server
BlackBerry BES Server simplifies administration and support of RIM BlackBerry wireless handsets, providing a single platform for handling key tasks such as device deployment, upgrades, and retirement and offering a strong foundation for security and fault tolerance. BlackBerry Enterprise Server delivers transparent integration between Microsoft Exchange Server, Novell GroupWise, or Lotus messaging servers and BlackBerry handsets and allows remote synchronization.

BES Server includes a wealth of data protection capabilities beginning with advanced encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also allows great versatility in adjusting degrees of protection to match the special requirements of your network. Progent's BlackBerry certified consultants can assist your company to select advanced security functions and enable them wirelessly. Examples of these wirelessly selectable security settings are:

• Lock down a device
• Wipe information from a lost or stolen device
• Lock out Bluetooth
• Enable internal protection against malicious attacks

BES Server also provides versatility in selecting ways to keep mobile users from loading or executing unsafe or unauthorized programs. Progent can help you to choose blocking techniques such as:

• Specify precisely which programs are permitted on the device
• Prevent third-party applications from using non-volatile memory on the device
• Determine which functions third-party programs can use on the BlackBerry device
• Limit the kinds of connections third-party programs running on the device can establish
• Prevent all third-party applications from being loaded or run on the BlackBerry smartphone

Progent's Remote BlackBerry-premier Technical Support is Fast and Affordable
For businesses in Kansas City, Missouri who need fast and economical access to a qualified BlackBerry support professional, Progent offers effective remote help from a seasoned support staff who have provided network solutions to organizations in every state in the U.S. (See Progent's customer testimonials.)

Remote consulting services avoids travel expense and lets engineers fix problems rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry solutions and offer professional support in areas including resolving synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry consultant has expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, control Exchange data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology needs assessment, system design, deployment planning and execution, performance tuning, design of a fault-tolerant architecture, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to create a mobile wireless solution that meets your IT budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management model and hardware products meet your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices concerning options for software editions, server hardware and mass storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry expert can assist you to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry solution.

Contact Progent for Assistance from a BlackBerry-Qualified Expert
In order to ask Progent about technical help for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.