Wireless Consulting

Consulting Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most successful solutions for achieving location-independent connectivity to email, calendars, web programs, and other vital business information. Progent can provide Irvine, California businesses the expertise of BlackBerry-certified experts who can help organizations to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the sophistication of small business IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for organizations of any size, successful integration and support of RIM BlackBerry technology has become increasingly difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small organizations often turn to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and effectively, eliminating the need for an in-house BlackBerry solutions expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery model, gives small companies a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their information system.

Progent's engineers can help your business with SQL Server 2019 integration consulting, SQL Server 2016 migration consulting, and Exchange Server 2019 setup so that your database and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and support BlackBerry devices across your business, define security policies that make sense for your company, develop custom wireless applications, and make sure that your network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Technical Expertise for BlackBerry BES Server
RIM's advanced platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted in wireless transit to provide maximum data protection. BES Server also simplifies a broad variety of vital management jobs ranging from BlackBerry configuration and upgrades to wireless security and fault tolerance.

Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry Enterprise Server to do basic jobs like:

• Deploy and manage applications
• Plan smartphone, application, and policy updates
• Update BlackBerry smartphone firmware wirelessly
• Manage user configurations with BES Server's extensive library of IT policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BES Server to implement important tasks not supported by the entry-level BES Server Express. These tasks include:

• Set up and support BlackBerry's high-availability architecture based on VMware
• Deploy BlackBerry devices wirelessly
• Establish specialized administration roles
• Automatically track and report on the integrity of your solution

Professional BlackBerry Technical Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are available by phone to deliver expert assistance to companies in the Irvine area or anywhere in California. Progent's experienced remote consulting team has helped IT organizations solve network issues and cut IT service costs in each state in the country and built a substantial base of satisfied customers. (See Progent's client testimonials.)

Progent offers online consulting support for a wide array of issues related to RIM BlackBerry products including synchronization, integration with Exchange, managing BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, editing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned service professionals can also help you to troubleshoot a wide array of problems associated with synchronization, device detection, email consistency, web browsing, wireless connections, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote help for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support costs at a minimum and, by dealing with problems promptly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements assessment, solution architecture, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to create a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry BES Server, help your organization to decide which administration model and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software versions, processors and mass storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can help your company to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Consultant
To contact Progent about technical assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.