Besides providing rapid contact with top-tier network consultants and subject matter experts to help Winston-Salem, North Carolina businesses with discrete IT problems or longer-term projects, Progent can provide temporary staff augmentation to deliver more generalized assistance like desktop help, network management, and Help Desk response. Short-term staffing makes it possible for organizations to respond to expected or surprise peaks in demand for IT services, which may be caused by situations such as company mergers, site moves, platform upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Temporary supplemental staffing can also cover gaps caused by the absence of full-time IT personnel because of scheduled vacations, health issues, termination, or other reasons.

Advantages of Progent's Short-Term Staffing Services
Progent's temporary supplemental staffing services give businesses the flexibility to react to surges in demand for IT personnel without dealing with the costs and delays associated with reviewing and hiring appropriate technical help and without the risk of increasing your full-time head count.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid access to reliable network professionals
  • Easy initiation, cessation, and re-engagement of services
  • Transparent augmentation of your in-house network support team
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
  • Close working relationship with a world-class, full-service source for network support
Progent's Co-managed Center Service
Progent's co-managed Help Desk service is a specialized on-going staff augmentation option that allows IT groups to share the work of Help Desk support seamlessly between their internal network personnel and Progent's nationwide pool of technical support experts. Acting as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center service is a collaborative service alternative powered by the industry's leading group professional services (PSA) tool for managing, service calls, ticketing, assigning responsibility, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of background providing online and onsite IT expertise for businesses across the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's industry certifications.

Progent's Practice Areas for Winston-Salem, North Carolina Companies
Progent's nationwide team of certified engineers offers Winston-Salem, North Carolina organizations a broad range of online consulting and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for network service providers include:

Contact Progent for Temporary IT Staffing for Winston-Salem, North Carolina Organizations
To find out more details about Progent's short-term supplemental staffing services for Winston-Salem, North Carolina companies, call 800-993-9400 or visit Contact Progent.