Mobile Technology Consulting

Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most popular products for maintaining anytime-anywhere access to messaging, scheduling, web programs, and other vital business data. Progent can provide Honolulu, Hawaii companies the expertise of BlackBerry-certified consultants who can assist companies to manage their BlackBerry environments or migrate smoothly to a current mobile solution.

As the sophistication of small company IT technology has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the norm for organizations regardless of size, successful integration and support of RIM BlackBerry solutions has grown more challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations frequently resort to outside consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of experience, combined with Progent's efficient online service delivery model, gives small businesses an economical alternative for incorporating BlackBerry products productively into their IT network.

Progent's engineers can assist you with SQL Server 2019 integration support, SQL Server 2016 migration and management consulting, and Microsoft Exchange Server setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, customize wireless software, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.

Hawaiian Islands Contact Information:
Progent offers consulting services and onsite technical support throughout the Hawaiian Islands.

BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server offers companies a centralized and safe source for integrating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry BES Server allows mobile BlackBerry clients to access Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for applications like schedules, address books, tasks, IM, and specialized business software. Due to BlackBerry Enterprise Server integration with Exchange, users with BlackBerry handsets have effortless access to Exchange email and to instant messaging-aware software through Microsoft Office Communications Server and Lync Server 2010 support.

Progent's BlackBerry-premier consultants can show you how to design, configure, and maintain BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.

Expert BlackBerry Technical Support Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are available by phone to deliver prompt assistance to businesses in the Honolulu region or anywhere in Hawaii. Progent's seasoned remote technical support experts have helped businesses resolve network issues and reduce support expenses in every state in the United States and established a substantial base of loyal clients. (Refer to Progent's customer testimonials.)

Progent offers remote help for a broad array of issues associated with BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving wireless security. Important BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, editing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified service professionals can also assist you to troubleshoot a broad array of problems associated with synchronization, device recognition, email reconciliation, web access, wireless connections, IM, desktop software configuration, and Desktop Redirector.

As a top innovator in providing countrywide online support for small office networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support expenses low and, by solving problems promptly, improves the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out strategy and execution, performance tuning, design of a high-availability environment, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a mobile wireless system that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to determine which administration model and physical components match your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices concerning alternatives for software editions, processors and mass storage, network design, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can help your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about engineering assistance for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.