Enlarging your remote workforce may have a major effect on IT infrastructure, security, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to design, configure, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Eugene organization to pick the appropriate technologies and adhere to best practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent can provide services that go from as-needed expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Eugene, Oregon companies to with any facet of building a high-performing work-from-home environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, security and compliance, backup/restore solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Integrating the network infrastructure needed for a remote workforce can be particularly complex if you must manage a mix of worker-owned equipment like desktop computers and notebooks, routers, and Wi-Fi appliances from various manufacturers and with a variety of OS software and firmware levels. Progent's experience providing remote help for both legacy and modern technologies in virtual office venues enables you to make cost-effective use of your available network infrastructure and provides you with ready access to top-tire consultants for implement necessary updates. Support services available from Progent to assist you to implement a productive telecommuting ecosystem include:

  • VPN technology allows you to create a safe connection for authenticated remote workers to use IT resources situated at your company data center or in the cloud. Progent can help your company to deploy and manage VPN connections between your teleworkers and your various network resources by providing remote VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your remote workers to utilize Cisco's AnyConnect client software for safe VPN tunneling for a wide range of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to view and interact with a data center PC's desktop. This gives network managers substantial control over the computing ecosystem of telecommuters and ensures them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home computer networks to the Internet and typically support VPN tunnels, home wireless networks, and firewalls. Progent can provide top-tier online consulting for setting up routers from all major vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often shared by families and visitors, are frequently used by at-home employees to access their router for work. This can create throughput as well as cybersecurity issues. Progent can help you to resolve these issues by providing expertise that include Cisco Aironet configuration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi wireless access point integration assistance.
  • Internet connectivity methods impact the performance and reliability of connections between at-home workers and the corporate data center. Business-critical processes may require redundant Internet connections in case the normal connection fails. Progent offers expertise for picking ISPs, choosing appropriate bandwidth and data volume packages, and integrating redundant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Eugene, Oregon business, call 1-800-993-9400 or visit Contact Progent.