Cybersecurity and Information Assurance Consulting

To get immediate remote help with computer security problems, businesses in Edmonton Alberta have access to world-class troubleshooting by contacting Progent's certified security professionals. Progent's online service consultants are ready to provide efficient and affordable help with security crises that are impacting the viability of your information system. Progent's accredited consultants are premier to provide help for environments based on Microsoft, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver world-class guidance for critical security and restoration technologies such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restoration validation and testing, immutable backup, and off-site backup. Progent's broad array of services covers firewall configuration, email security, secure system infrastructure, and disaster recovery preparedness. Progent's support staff has earned the industry's top security accreditations including Certified Information Systems Auditor and Information System Security Architecture Professional (ISSAP).

Progent provides online security support on a by-the-minute model without minimum times and no extra fees for setup or after hours support. By charging by the minute and by providing top-level help, Progent's billing model keeps expenses under control and eliminates situations where quick solutions entail big charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when IT staff are likely to be slower to become aware of a breach and are least able to mount a quick and forceful defense. The more lateral progress ransomware can achieve inside a victim's system, the longer it takes to restore core operations and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to assist you to take the time-critical first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware engineers can help businesses to identify and quarantine infected servers and endpoints and guard undamaged assets from being compromised. If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Can We Do?
In case you are now fighting a network security crisis other than ransomware, refer to Progent's Emergency Online Technical Support to learn how to get immediate assistance. Progent maintains a team of seasoned cybersecurity experts who offer online and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your security profile to guard against future exploits.

For organizations who have prepared in advance for being hacked, the formal post-attack response model promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of responding to a serious security incident.

Introduction to Progent's Security Support Services
Coordinating network protection as well as preparedness for recovering vital information and systems following a security breach demands a continual program that entails a variety of tools and processes. Progent's security engineers can help your organization at any level in your attempt to safeguard your information network, ranging from security assessments to designing a comprehensive security plan. Key areas supported by Progent's experts include Planning and Implementation, Information Restoration and Security Forensics, and Managed Filtering of E-mail-Borne Spam and Viruses.

Planning and Building Secure Environments
Every company ought to develop a carefully considered security strategy that includes both proactive and responsive activity. The pre-attack plan is a collection of steps that helps to minimize security gaps. The post-attack strategy specifies procedures to assist IT personnel to inventory the losses resulting from an attack, remediate the damage, record the experience, and restore network activity as quickly as possible. Progent can show you how to build security into your business processes. Progent can configure auditing software, define and execute a secure computer infrastructure, and recommend processes and policies that will enhance the safety of your information system. Progent's security professionals are available to help you to set up a firewall, deploy safe remote access to email and data, and install an efficient VPN.

If your company is looking for an economical way for jobbing out your security administration, Progent's 24x7 Monitoring Services feature automated remote server tracking and quick resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that combine physical and cloud hosted resources and that comply with regulatory security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

System Restoration and Failure Analysis
Progent has expertise in recovering systems and devices that have been compromised, are in question, or have ceased to function as a result of a security penetration. Progent can show you how to evaluate the losses caused by the assault, restore normal functions, and retrieve information compromised as a result of the breach. Progent's security specialists can also oversee a thorough forensic evaluation by examining activity logs and using other advanced assessment tools. Progent's experience with security problems minimizes your downtime and allows Progent to recommend efficient measures to avoid or contain new attacks.

Ransomware Cleanup and Recovery Consulting
Progent offers the services of proven ransomware recovery experts with the knowledge to reconstruct an IT network that has suffered an attack by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky. To find out more, visit ransomware cleanup and restoration services.

Work-from-Home (WFH) Cybersecurity Consulting
Work-from-Home workers commonly use their own computing devices and often work in a poorly secured physical area. This situation multiplies their vulnerability to malware attacks and requires careful deployment of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, thorough end-user training, and the creation of policies based on best practices. Progent's veteran group of at-home workforce support experts can assist your business to plan, configure and maintain an effective cybersecurity solution that protects critical information assets in environments that include telecommuters and hybrid workers.

Patch Management Services
Progent's managed services for patch management provide businesses of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your dynamic IT network. In addition to maximizing the security and functionality of your IT network, Progent's patch management services free up time for your in-house IT team to concentrate on more strategic initiatives and tasks that deliver maximum business value from your information network. Read more about Progent's patch management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered threat management platform that includes AI software and expert services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in a few minutes to defend popular endpoints against increasingly sophisticated assaults including ransomware, known and zero-day malware, trojan viruses, hacking tool sets, memory exploits, script misuse, invasive macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the initial incident response tool activated by Progent to provide control and visibility of a client's system in the first stages of a ransomware emergency. For additional details, see Progent's SentinelOne-based Extended Detection and Response (XDR) services.

Consulting Services for Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver repeated, simultaneous, programmable testing of your network to help you identify, prioritize, fix, and confirm security vulnerabilities before malicious hackers can exploit them. NodeZero pentests can deploy decoys called tripwires like bogus credentials to detect whether your environment is currently being probed across common attack paths. Tripwires generate enough information to make it possible to take action quickly with your incident response workflows before an attacker can do serious damage. Progent offers the expertise of a NodeZero Certified Operator who can assist you to use NodeZero to perform comprehensive pentests of your perimeter and your internal network so you can evaluate your present security profile. Progent can also assist you to strengthen your network security and can help you to design and deploy a cohesive cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-prem, multi-cloud, and perimeter IT assets. To find out additional details about Progent's vulnerability assessment solutions based on on NodeZero's PEN test platform, refer to Consulting Support for NodeZero's Penetration Test Products.

Stealth Penetration (PEN) Security Assessment Services
Stealth penetration testing is a key part of any comprehensive network security plan. Progent's security experts can run extensive penetration tests without the knowledge of your company's internal IT resources. Unannounced penetration checking shows whether current security defense systems such as intrusion incident alerts and event log analysis are properly configured and consistently monitored. Progent can provide continuous autonomous penetration testing to map your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and unsound IT product defaults can be combined by hackers into the multi-vector attacks common to the latest variants of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Consultants.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight family of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior machine learning tools to defend endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to automate the entire malware attack progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools packaged within a single agent managed from a single console. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your company's unique needs and that allows you prove compliance with government and industry data security standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent action. Progent can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Backup
Progent has worked with advanced backup product companies to produce ProSight Data Protection Services, a portfolio of offerings that provide backup-as-a-service. All ProSight DPS services automate and track your data backup processes and allow transparent backup and rapid restoration of important files, applications, images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business protect against data loss resulting from equipment failures, natural disasters, fire, malware such as ransomware, user mistakes, ill-intentioned employees, or application glitches. Managed services in the ProSight Data Protection portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security vendors to provide web-based control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured application and give your password you are requested to confirm your identity on a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized as this added means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may register several validation devices. For more information about ProSight Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication services for remote workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Since the system is virtualized, it can be ported easily to a different hosting solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's veteran consultants can provide world-class specialized help in vital facets of IT security such as:

Security Vulnerability Evaluation and Security Compliance Assessment
Progent offers experience with security evaluation tools such as Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive network scans to identify potential security holes. Progent has broad experience with these utilities and can assist you to understand audit reports and react appropriately. Progent's certified security consultants also provide web software validation and can conduct thorough assessments of corporate-wide security to determine your company's compliance with major global security specifications such as HIPAA, PCI, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless protection including in-place wireless appliances plus mobile handsets. Find out more details about Progent's Security Vulnerability Evaluation and Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver world-class consulting expertise for Cisco's entire family of security and VPN products such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Learn additional information about Cisco Protection, Virtual Private Network and Wireless Help.

Additional Firewall and Virtual Private Network Technologies
As well as supporting a wide range of protection technologies from Microsoft and Cisco, Progent can provide organizations of all sizes top-level support for technologies from other popular firewall and VPN vendors. Progent's engineers offer:

• Palo Alto Networks PA-Series Firewalls Integration
• Check Point Software Technologies Consulting
• Barracuda CloudGen Firewall Experts
• WatchGuard Technologies Inc Technical Assistance
• Juniper Networks Configuration Help
• SonicWall Consulting
• Fortinet FortiGate Firewall Engineering Services
• Symantec Corp Help

Get the details about Progent's Certified Information Security Manager Security Support Expertise.

CISSP Security Consulting Expertise
Progent's CISSP experts are cybersecurity specialists who have been awarded CISSP certification through demonstrated professional work, extensive study, and exhaustive testing. CISSP Certification indicates mastery of a worldwide standard for IT security. ANSI has given the CISSP status accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge included within CISSP include security administration practices, security architecture and test systems, access permission systems, software development security, business processes security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.

Learn additional details about Progent's CISSP Support Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
Progent's ISSAP Premier cybersecurity consultants have been awarded ISSAP certification following rigorous testing and extensive experience. field experience with network security architecture. ISSAP security experts have acquired comprehensive understanding of access control systems and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can assist your company with all aspects of secure network architecture.

Read more details about Progent's ISSAP Accredited Secure System Architecture Consulting Services.

CISSP-ISSEP Certified Security Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to assist your organization to utilize current system security engineering principles and techniques in system development, evaluate system security designs based on security engineering leading practices, produce cohesive system designs that include compliant security mechanisms for all critical system functions, define efficient configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend practical security solutions that balance your operational requirements with your organization's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Support Services
The Certified Information Systems Auditor credential is a globally recognized achievement that indicates mastery in network security auditing. Accredited by ANSI, the CISA accreditation requires that consultants pass a comprehensive examination administered by the ISACA professional group. Progent offers the services of a CISA-Certified security professional able to help businesses in the fields of IS audit process, information technology enforcement, systems and infrastructure planned useful life, information technology service delivery, safeguarding data resources, and business continuity preparedness.

Get more information concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC Network Risk Mitigation Specialists
The CRISC certification program was established by ISACA in 2010 to validate an IT professional's skills to design, deploy, and support information system controls to mitigate risk. Progent offers the expertise of a CRISC-certified engineer to assist your company to create and execute a workplace continuity or disaster recovery plan based on leading practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget. Progent's network risk management services are a good fit the support available from Progent's CISA-Certified security engineers for impartially auditing your IT management mechanisms and also with the expertise of Progent's CISM consultants for defining security policies.

Read additional details about Progent's CRISC Risk Management Expertise.

GIAC Support Expertise
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of IT security professionals. GIAC's mission is to make sure that a certified security consultant has the knowledge necessary to provide services in key areas of network, data, and software security. GIAC accreditations are recognized by businesses and government organizations throughout the world including United States National Security Agency. Progent offers the support of GIAC certified security engineers for any of the security disciplines addressed under GIAC certification topics including auditing perimeters, incident handling, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.

Read additional information concerning Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Support
If your business is situated in Edmonton Alberta and you need cybersecurity expertise, telephone Progent at 800-993-9400 or see Contact Progent.

Edmonton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Edmonton metro area.