Enlarging your remote workforce can have a major impact on network architecture, security, and company workflows. Progent has 20 years of background assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Durham organization to select the appropriate technologies and adhere to best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and returns top value. Progent offers services ranging from as-needed expertise for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Durham, North Carolina businesses to succeed with any aspect of building a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

Data Protection for At-Home Workers
The field of Data Protection covers saving and restoring critical data in order to prevent data loss and reduce restoration time in case of storage problems resulting from hardware breakdowns, software glitches, operator mistakes, cyber attack, or any other reason. Dependable data protection strategies can be especially challenging to architect and manage in hybrid environments that incorporate in-house data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for teleworkers must cover multiple types of user-owned endpoints. Progent offers quick remote access to consultants knowledgeable about a wide range of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iPads and smartphones. Popular backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data spread across a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud storage and features fine-grained recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity plans typically envision circumstances that require a rapid switch to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity specialists can help you to develop, document and validate a DR/BC strategy that includes the process of moving to an at-home workforce.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Durham, North Carolina business, call 1-800-993-9400 or visit Contact Progent.