Cybersecurity and Information Assurance Expertise

To get fast remote assistance with computer security issues, companies in Des Moines Iowa have access to world-class support by contacting Progent's certified security engineers. Progent's online service consultants are ready to provide effective and economical help with security problems that are impacting the productivity of your IT network. Progent's accredited security engineers are certified to provide help for systems powered by Microsoft Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can deliver expert guidance for key cybersecurity and restoration solutions including AI-driven End Point Protection and Response, MDR (Managed Detection and Response), full system restoration testing, immutable backup, and off-premises backup. Progent's wide selection of consulting services addresses firewall expertise, email filtering and encryption, secure system architecture, and business continuity planning. Progent's support team has earned the industry's most advanced security certifications including Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP).

Progent provides remote security expertise on a per-minute basis without minimum times and without extra fees for setup or off-hour support. By billing per minute and by providing top-level help, Progent's billing policy keeps costs under control and avoids scenarios where simple solutions entail major charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when IT staff may take longer to become aware of a breach and are less able to organize a quick and forceful defense. The more lateral progress ransomware is able to make within a victim's system, the longer it will require to recover core operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help you to take the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's online ransomware experts can assist businesses to locate and isolate breached servers and endpoints and guard clean resources from being penetrated. If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Are We Supposed to Do?
If you are now fighting a network security emergency other than ransomware, refer to Progent's Urgent Remote Network Support to find out how to get fast aid. Progent maintains a team of veteran network security specialists who can provide remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity defense to protect against future exploits.

For companies that have prepared beforehand for being hacked, the step-by-step post-attack handling model outlined by GIAC is Progent's recommended method of responding to a serious security penetration.

Overview of Progent's Security Expertise
Managing computer protection plus preparedness for recovering critical information and systems after an attack demands a continual effort involving an array of tools and processes. Progent's security experts can support your business at whatever level in your efforts to secure your IT network, from security audits to creating a comprehensive security strategy. Key areas covered by Progent's experts include Security Planning and Implementation, Data Restoration and Security Failure Analysis, and Outsourced Protection from Email-Based Threats.

Planning and Implementing Secure Environments
Every company should develop a carefully thought out security plan that includes both proactive and reactive steps. The pre-attack strategy is a collection of steps that helps to minimize security gaps. The post-attack strategy specifies procedures to help IT staff to assess the losses caused by a breach, repair the damage, document the event, and restore network functions as quickly as feasible. Progent can advise you how to build protection into your business operations. Progent can configure auditing software, define and build a safe network infrastructure, and propose procedures and policies to maximize the safety of your computing environment. Progent's security professionals are ready to help you to set up a firewall, design protected online and mobile connectivity to email and data, and install an effective virtual private network.

If you are looking for an economical option for jobbing out your network security administration, Progent's Round-the-clock Monitoring Packages feature non-stop remote system tracking and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your company you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud hosted resources and that are compliant with government data security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

System Restoration and Security Forensics
Progent offers skill in restoring networks and computers that have been hacked, are suspect, or have ceased to function as a result of a security breach. Progent can show you how to assess the damage caused by the breach, return your company to normal functions, and retrieve data compromised owing to the breach. Progent's security engineers can also manage a comprehensive forensic analysis by going over event logs and using a variety of proven forensics techniques. Progent's experience with security problems minimizes your downtime and allows Progent to propose effective strategies to avoid or contain future attacks.

Ransomware Removal and Recovery Services
Progent offers the services of proven ransomware recovery experts with the skills to restore an environment victimized by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky. To find out more, see ransomware removal and restoration services.

Work-from-Home Security Solutions
At-home workers commonly utilize their own computers and often operate in a unsecured physical environment. This increases their vulnerability to malware threats and calls for careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough user education, and the creation of policies built on leading practices. Progent's veteran roster of Work-from-home support experts can help your business to plan, configure and manage an effective cybersecurity solution that protects vital information resources in networks that incorporate at-home workers as well as hybrid workers.

Patch Management Services
Progent's managed services for patch management provide organizations of any size a flexible and affordable alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT network. Besides optimizing the protection and functionality of your IT network, Progent's software/firmware update management services allow your IT staff to concentrate on line-of-business projects and tasks that deliver maximum business value from your network. Learn more about Progent's patch management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat management stack that features AI algorithms and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in minutes to protect popular endpoints against increasingly sophisticated assaults such as ransomware, known and zero-day malware, trojans, hacking toolkits, memory exploits, malicious scripts, harmful macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is always the first EDR response software activated by Progent to gain control and visibility of a client's system at the outset of a ransomware recovery. For more information, see Progent's SentinelOne-powered Extended Detection and Response solutions.

Support for Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that can deliver continuous, simultaneous, automated testing of your network so you can identify, prioritize, remediate, and verify security weaknesses before malicious hackers can take advantage of them. NodeZero pentests can deploy decoys called tripwires like fake files or credentials to find out when your network is being probed along key attack vectors. Tripwires provide sufficient information to make it possible to take action quickly with your SIEM workflows before an attacker can compromise your environment. Progent offers the skills of a NodeZero Certified Operator (NCO) who can help you to deploy NodeZero to carry out thorough pentests of your network perimeter and your internal network so you can evaluate your present security profile. Progent can also help you to strengthen your existing network security and can help you to design and deploy a cohesive cybersecurity strategy that streamlines management and delivers optimum cyber defense for on-premises, multi-cloud, and perimeter IT assets. To learn more details about Progent's threat assessment services based on on NodeZero's penetration test products, see Consulting Services for NodeZero's PEN Test Products.

Stealth Penetration (PEN) Security Assessment Services
Stealth penetration testing is a key part of any overall IT system security strategy. Progent's security professionals can perform extensive penetration tests without the knowledge of your company's internal IT staff. Unannounced penetration testing shows whether existing security monitoring systems such as intrusion detection warnings and event log monitoring are properly configured and actively observed. Progent can provide ongoing automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and dangerous product defaults can be chained together by hackers into the multi-vector attacks typical of modern versions of ransomware. Get additional information about Progent's Stealth PEN Assessment Experts.

Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight portfolio of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's next generation behavior machine learning technology to defend endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering through cutting-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you prove compliance with government and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also assist you to set up and test a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

ProSight DPS: Managed Backup
Progent has partnered with advanced backup product vendors to create ProSight Data Protection Services, a portfolio of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS services manage and monitor your backup processes and enable non-disruptive backup and fast recovery of critical files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you avoid data loss caused by equipment failures, natural calamities, fire, malware like ransomware, human error, malicious employees, or software bugs. Managed backup services available in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to determine which of these managed backup services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security vendors to deliver web-based management and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that stays within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Google Android, and other personal devices. Using 2FA, whenever you sign into a protected online account and give your password you are requested to verify who you are on a device that only you have and that is accessed using a separate network channel. A broad range of devices can be used as this second means of ID validation including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can designate multiple validation devices. To find out more about Duo identity validation services, go to Cisco Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported immediately to a different hosting environment without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's veteran engineers offer unique specialized help in vital facets of network protection such as:

Information Risk Audits and Compliance Testing
Progent offers expertise with security auditing tools like Microsoft Baseline Security Analyzer and LANguard for performing a variety of automatic system tests to uncover possible security gaps. Progent has extensive skills with these and similar utilities and can assist you to understand assessment results and react appropriately. Progent's security engineers also can perform web software validation and can conduct expert assessments of corporate-wide security to determine your organization's compliance with important worldwide security standards such as HIPAA, NIST, and ISO. Also, Progent can evaluate the strength of your wireless security covering in-place wireless appliances plus portable devices. Learn additional information concerning Progent's Security Vulnerability Audits and Security Compliance Assessment.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting expertise for Cisco's entire family of security and VPN products including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Get more information concerning Cisco Security, Virtual Private Network (VPN) and Wireless Support.

Additional Firewall and Virtual Private Network Consulting Services
As well as being expert in a wide range of network security solutions from Microsoft and Cisco, Progent offers companies of any size top-level engineering services for technologies from other important firewall and Virtual Private Network (VPN) suppliers. Progent's consultants offer:

• Palo Alto Networks PA-Series Firewalls Engineering Services
• Check Point Software Technologies Ltd Expertise
• Barracuda CloudGen Firewall Experts
• WatchGuard Technologies Help
• Juniper/NetScreen Configuration Help
• SonicWall Expertise
• Fortinet FortiGate Firewall Support
• Symantec Technical Assistance

Read the details about Progent's Certified Information Security Manager (CISM) Security Support Expertise.

CISSP Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have been awarded CISSP status through demonstrated experience, rigorous study, and exhaustive testing. CISSP qualification recognizes mastery of a worldwide standard for information security. American National Standards Institute has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of knowledge covered under CISSP include cybersecurity administration procedures, security design and test systems, connection permission methodology, software development security, business processes security, hardware security, encryption, telecommunications, network security, and business continuity planning.

Find out additional details about Progent's CISSP Support Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Architecture
Progent's ISSAP Certified cybersecurity consultants are specialists who have been awarded ISSAP status following thorough testing and extensive hands-on work with network security design. ISSAP consultants have acquired in-depth knowledge of access management mechanisms and methodologies, telecommunications and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can assist your business with all phases of secure network architecture.

Learn more information about Progent's ISSAP Certified Secure IT Infrastructure Engineering Services.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to assist your enterprise to utilize current system security engineering theory and processes in system development, review and evaluate system security designs according to security engineering leading practices, create cohesive system designs that incorporate compliant security features for all critical system functions, define effective configuration strategies to provide operational security, perform in-depth risk analysis, and recommend practical security models that balance your operational requirements with your organization's risk tolerance.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Consulting Expertise
The CISA accreditation is an important achievement that indicates mastery in information system security audit and control. Certified by ANSI, the CISA accreditation requires that candidates undergo an exhaustive test administered by the ISACA professional association. Progent offers the services of a CISA-Certified security consultant trained to assist businesses in the areas of IS audit services, IT governance, network assets and infrastructure lifecycle, IT support, safeguarding data resources, and disaster recovery planning.

Find out more details concerning Progent's Certified Information Systems Auditor (CISA) Professional Services.

CRISC-certified IT Risk Mitigation Consultants
The CRISC program was initiated by ISACA in 2010 to validate a consultant's skills to plan, implement, and maintain information system controls to mitigate risk. Progent can provide the expertise of a CRISC-certified consultant to assist your company to develop and execute a business continuity or disaster recovery strategy that follows industry best practices promoted by CRISC and geared to match your company's risk appetite, business goals, and IT budget. Progent's risk mitigation expertise is a good fit the support available from Progent's CISA-Certified security engineers for objectively evaluating your IT control mechanisms and with the expertise of Progent's CISM-certified consultants for defining security policies and procedures.

Get additional details about Progent's CRISC IT Risk Mitigation Support.

Global Information Assurance Certification Support Services
GIAC was founded in 1999 to validate the skill of network security experts. GIAC's mission is to assure that an accredited security consultant possesses the knowledge needed to deliver support in critical categories of system, data, and software security. GIAC certifications are recognized by companies and government organizations throughout the world including U.S. NSA. Progent can provide the expertise of certified professionals for all of the security services covered within GIAC accreditation topics including auditing IT infrastructure, security incident response, intrusion detection, web application security, and SIEM solutions.

Find out additional details about Progent's GIAC Information Assurance Services.

Depend on Progent for Network Security Help
If your organization is located in Des Moines Iowa and you're trying to find computer security help, call Progent at 800-993-9400 or visit Contact Progent.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.