Wireless Consulting Services

Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most successful products for achieving mobile access to email, scheduling, web-based programs, and other critical business data. Progent can provide Curitiba, Paraná businesses the services of BlackBerry-certified professionals who can help companies to maintain their BlackBerry environments or transition efficiently to a current smartphone solution.

As the complexity of small business IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for companies of all sizes, successful integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small businesses often resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the necessity for an internal BlackBerry solutions expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven online support model, gives small businesses an economical solution for integrating RIM BlackBerry technology productively into their business information system.

Progent's engineers can help you with SQL Server 2019 development consulting, SQL Server 2016 migration and management support, and Exchange Server 2019 setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure streamlined administration tools so you can track and control BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless software, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered quickly and safely.

Curitiba Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Curitiba metro area.

Consulting and Technical Support for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for controlling key jobs like smartphone deployment, updates, and retirement while also offering a solid foundation for data protection and high availability. BlackBerry Enterprise Server delivers transparent communication between Exchange, Novell GroupWise, or Domino email platforms and BlackBerry smartphones and allows remote synchronization.

BES Server includes a variety of data protection capabilities beginning with advanced encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BES Server also allows great flexibility in adjusting levels of protection to match the specific needs of your network. Progent's BlackBerry authorized engineers can assist your company to select advanced security features and activate them wirelessly. Examples of these wirelessly configurable security features include:

• Disable a BlackBerry device
• Wipe data from a lost smartphone
• Disable Bluetooth
• Activate internal protection against malicious attacks

BES Server also offers flexibility in determining ways to keep BlackBerry users from installing or executing unsecure or unauthorized applications. Progent can help you to select protective processes like:

• Specify exactly which applications are allowed on the device
• Block external applications from using non-volatile storage on the BlackBerry device
• Select what resources third-party programs can use on the BlackBerry device
• Restrict the kinds of access external software running on the device can initialize
• Block all external programs from being installed or executed on the device

Professional BlackBerry Technical Services Available Remotely from Progent
Progent's certified BlackBerry engineers are available by phone to provide expert technical help to businesses in the Curitiba area or throughout Paraná. Progent's seasoned remote consulting experts have helped IT organizations solve computer issues and reduce support expenses in every state in the U.S. and established a large base of loyal clients. (See Progent's client testimonials.)

Progent can provide remote help for a wide selection of technologies associated with RIM BlackBerry software and devices including synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common support functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified service professionals can in addition help your company to resolve a wide range of issues concerning synchronization, device recognition, messaging consistency, web access, wireless connectivity, IM, desktop software configuration, and Desktop Redirector.

As a leader in delivering nationwide remote support for small business IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support costs at a minimum and, by resolving issues promptly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including resolving enterprise activation problems, registering and removing BlackBerry device users, setting activation passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry consultants can also show you how to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help you to select and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Exchange Server data flow, create, edit, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology needs assessment, system design, installation planning and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which management model and physical components match your requirements, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software editions, processors and storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry expert can assist you to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to run company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Professional
To contact Progent about professional help for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.