Mobile Solutions

Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were at one time among the most popular solutions for maintaining anytime-anywhere connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Corpus Christi, Texas businesses support from BlackBerry-certified experts who can assist businesses to maintain their BlackBerry environments or transition smoothly to a more popular mobile solution.

As the complexity of small business networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for businesses of all sizes, successful deployment and maintenance of BlackBerry technology has become increasingly difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses often turn to outside support professionals who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry-based solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry solutions expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven online service delivery model, gives small businesses an economical solution for incorporating RIM BlackBerry products seamlessly into their information system.

Progent's experts can assist you with SQL Server 2019 integration support, SQL Server 2016 management consulting, and Exchange Server setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities so you can track and support BlackBerry smartphones across your company, recommend security policies that are right for your company, customize wireless applications, and make sure that your IT network architecture is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be recovered rapidly and safely.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

BlackBerry BES Server Technical Help
The BlackBerry BES Server offers companies a single and secure mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to connect to Microsoft Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications such a calendars, address books, to-do lists, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange messages as well as to instant messaging-aware applications through Microsoft Communications Server and Lync Server 2010 support.

Progent's BlackBerry-certified engineers can show you how to design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

Professional RIM BlackBerry Consulting Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are available remotely to deliver expert assistance to companies in the Corpus Christi area or anywhere in Texas. Progent's seasoned remote technical support team has helped businesses solve computer problems and cut support expenses in every state in the U.S. and established a substantial base of satisfied customers. (Refer to Progent's customer testimonials.)

Progent offers online help for a wide selection of issues associated with BlackBerry software and devices such as wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified service professionals can also help you to troubleshoot a wide range of problems concerning synchronization, handset recognition, email consistency, web access, mobile connectivity, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote support for small company networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support expenses low and, by solving problems promptly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, implementing wireless program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified engineers can also assist you to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist your company to define and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange.

Call or Email Progent for Help from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about technical help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.