Expanding your remote workforce may have a major impact on IT architecture, security, and corporate workflows. Progent has two decades of background helping businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Providence company to pick the right tools and adhere to best practices in building and operating a safe virtual ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide support services that go from on demand guidance for getting you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent can assist Providence, Rhode Island businesses to with any facet of creating a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and unified management.

Voice/Video Conferencing for Remote Workers
A broad range of voice/video conferencing products from major vendors enable online meetings, video conferencing, chat, and content sharing for both local users and at-home workers. Many organizations use multiple conferencing products to meet the needs of their different partners and customers. Progent's communications experts can assist you to maintain your existing conferencing ecosystem and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading communications product that supports presence, IM, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to deploy and manage Skype for Business clients to accommodate your remote workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video calling platform for iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. To learn more about Progent's consulting services for Cisco Webex and for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and help your business to tune your WAN architecture to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home solution for your Providence, Rhode Island business, phone 1-800-993-9400 or refer to Contact Progent.

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