For fast remote help with network security problems, companies in Chattanooga Tennessee can find high-level troubleshooting by contacting Progent's security engineers. Progent's remote service consultants are available to offer effective and affordable help with security issues that are impacting the viability of your IT network. Progent's accredited engineers are premier to support environments powered by Microsoft, Linux, macOS and OS X, and major versions of UNIX. Progent can provide world-class help for critical cybersecurity and recovery solutions like AI-based End Point Protection and Response, MDR (Managed Detection and Response), full system restore validation, immutable backup, and off-premises backup. Progent's broad selection of services encompasses firewall configuration, email security, secure network infrastructure, and business continuity planning. Progent's technical support team has been awarded the industry's top security credentials including Certified Information Security Manager and CISSP.
Progent offers remote security assistance on a per-minute model with no minimum minutes and no extra charges for setup or after hours support. By billing per minute and by providing world-class expertise, Progent's billing policy keeps costs low and avoids scenarios where quick solutions result in big charges.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. For this reason, ransomware assaults are commonly launched on weekends and at night, when IT personnel may be slower to recognize a breach and are less able to mount a rapid and coordinated defense. The more lateral progress ransomware is able to make inside a target's system, the more time it will require to recover basic IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to carry out the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware experts can help businesses to identify and isolate infected devices and guard clean resources from being compromised. If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Attacked: What Should We Do Now?
In case your network is now experiencing a network security crisis other than ransomware, visit Progent's Urgent Online Technical Help to see how to receive immediate aid. Progent maintains a team of veteran cybersecurity specialists who offer remote and on-premises support that includes threat containment, mitigation, recovery, forensics, and hardening of your security profile to protect against future exploits.
For companies that have planned in advance for an attack, the step-by-step post-attack handling model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a serious security attack.
Overview of Progent's Security Expertise
Managing computer protection and planning for recovering vital data and functions following an attack requires an on-going effort that entails an array of technologies and processes. Progent's security consultants can support your business at all levels in your efforts to guard your IT system, from security audits to designing a complete security plan. Important areas supported by Progent's security engineers include Security Planning and Implementation, Data Restoration and Security Forensics, and Managed Filtering of E-mail-Based Spam and Viruses.
Planning and Building Secure Environments
Every company ought to have a thoroughly considered security plan that incorporates both proactive and responsive steps. The proactive plan is a collection of steps that helps to minimize security gaps. The reactive strategy specifies procedures to assist IT personnel to inventory the losses resulting from a breach, repair the damage, document the event, and restore business functions as quickly as possible. Progent can show you how to build security into your company operations. Progent can set up auditing utilities, define and execute a secure IT architecture, and propose processes and policies to enhance the safety of your network. Progent's security experts are ready to assist you to set up a firewall, design protected online and mobile access to e-mail and data, and configure an efficient virtual private network (VPN).
If you are looking for an affordable way for jobbing out your network security administration, Progent's 24x7 Monitoring Options feature automated remote network tracking and quick response to emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, manage and repair enterprise hybrid cloud solutions that combine local and cloud infrastructure and that are compliant with government security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)
Data Recovery and Security Forensics
Progent has expertise in recovering networks and devices that have been compromised, are quarantined, or have failed because of a security attack. Progent can help assess the damage caused by the breach, restore ordinary functions, and retrieve data lost as a result of the assault. Progent's security engineers can also perform a thorough forensic evaluation by examining activity logs and using a variety of proven assessment techniques. Progent's background with security consulting reduces your downtime and allows Progent to recommend effective ways to prevent or contain future attacks.
Ransomware Removal and Restoration Consulting
Progent offers the services of experienced ransomware recovery experts with the knowledge to rebuild an environment damaged by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock. To learn more, see ransomware removal and recovery consulting.
Work-from-Home (WFH) Cybersecurity Solutions
Work-from-Home (WFH) employees commonly use their own computers and often work in a unsecured physical space. This multiplies their susceptibility to cyber attacks and calls for judicious deployment of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user training, and the creation of security policies based on leading practices. Progent's seasoned roster of at-home workforce support consultants can assist you to plan, deploy and manage an effective security solution that protects critical information resources in environments that incorporate an at-home workforce as well as hybrid workers.
Patch Management Services
Progent's support services for patch management provide organizations of any size a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. Besides optimizing the security and reliability of your computer network, Progent's software/firmware update management services permit your in-house IT staff to focus on line-of-business projects and activities that derive the highest business value from your network. Read more about Progent's software/firmware update management services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat management platform that includes AI algorithms and advanced services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in a few minutes to defend popular endpoints against increasingly sophisticated threats such as ransomware, known and new malware, trojan viruses, hacking tool sets, memory exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is invariably the initial EDR response tool deployed by Progent to gain control and visibility of a customer's system in the first stages of a ransomware recovery. For additional information, see Progent's SentinelOne-powered Extended Detection and Response (XDR) solutions.
Support for Horizon3.ai's NodeZero PEN Testing Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, concurrent, programmable testing of your internal and perimeter network so you can find, rank, remediate, and verify security weaknesses before malicious hackers can take advantage of them. NodeZero pentests can strategically deploy decoys called tripwires such as bogus files or credentials to find out whether your system is currently under attack across key attack paths. Tripwires generate sufficient information to make it possible to react quickly with your incident response tools and procedures before an assailant can compromise your environment. Progent offers the expertise of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform thorough pentests of your perimeter and your internal IT infrastructure in order to determine your current security posture. Progent's NodeZero experts can also assist you to strengthen your network security and can help you to plan and implement a cohesive cybersecurity ecosystem that streamlines management and delivers maximum protection for on-prem, cloud-based, and perimeter IT assets. To learn additional details about Progent's threat assessment solutions powered by on NodeZero's PEN test products, see Consulting Support for NodeZero's PEN Test Platform.
Stealth Penetration Security Testing Services
Stealth intrusion testing is an important component of any overall network security strategy. Progent's security professionals can run thorough penetration tests without the knowledge of your company's internal IT resources. Stealth penetration checking shows whether existing security monitoring systems such as intrusion incident alerts and event log analysis are properly set up and actively monitored. Progent can implement continuous autonomous penetration testing to map your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, missing patches, and unsound product defaults can be combined by hackers into the multi-vector attacks typical of modern strains of ransomware. Learn more about Progent's Stealth PEN Assessment Experts.
Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight portfolio of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior analysis technology to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the complete threat lifecycle including protection, detection, containment, cleanup, and forensics. Top features include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you prove compliance with legal and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also help your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with leading backup/restore technology vendors to create ProSight Data Protection Services (DPS), a family of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your data backup operations and allow transparent backup and fast restoration of critical files/folders, applications, images, and VMs. ProSight DPS helps you recover from data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks like ransomware, human mistakes, ill-intentioned employees, or application bugs. Managed services available in the ProSight Data Protection portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to determine which of these managed services are best suited for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA service plans utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you log into a secured application and enter your password you are asked to verify who you are on a unit that only you have and that uses a different network channel. A broad selection of devices can be used for this second means of authentication such as a smartphone or watch, a hardware token, a landline phone, etc. You can register multiple validation devices. For more information about Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for remote workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to an alternate hosting solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's veteran consultants offer world-class support in vital facets of IT security such as:
Security Vulnerability Audits and Compliance Assessment
Progent provides experience with information risk auditing software like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of comprehensive network scans to identify possible security holes. Progent has extensive skills with these utilities and can help you to analyze audit results and respond efficiently. Progent's security engineers also can perform web application validation and can conduct thorough assessments of enterprise-wide security to determine your company's compliance with important global security standards including FISMA, PCI, and ISO. In addition, Progent can evaluate the effectiveness of your wireless protection including in-place wireless appliances plus portable handsets. Read additional information about Progent's Information Risk Audits and Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide world-class technical support for Cisco's complete range of protection and Virtual Private Network (VPN) technologies including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, secure broadband and IS routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Learn additional information about Cisco Security, VPN and Aironet Wireless Consulting.
Additional Firewall and Virtual Private Network (VPN) Consulting Services
As well as being expert in a broad array of protection solutions from Microsoft and Cisco, Progent can provide companies of all sizes expert engineering services for solutions from other major firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:
Certified Information Security Manager (CISM) identifies the fundamental skills and international benchmarks of service that information technology security managers are expected to achieve. It offers business management the assurance that consultants who have been awarded their certification have the experience and skill to offer effective security administration and engineering support. Progent can offer a CISM support professional to help your organization in key security areas such as data protection governance, risk assessment, information protection program management, and crisis response management.
Read more information concerning Progent's Certified Information Security Manager (CISM) Security Support Assistance.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP status as a result of demonstrated professional work, rigorous study, and exhaustive testing. CISSP Certification indicates mastery of an international standard for information security. American National Standards Institute has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of knowledge included under CISSP include cybersecurity management practices, security design and models, access control methodology, applications development security, business processes security, physical security, cryptography, telecommunications, Internet security, and business continuity planning.
Get more details concerning Progent's CISSP Consulting Services.
CISSP-ISSAP Premier Experts for Secure System Infrastructure
Progent's ISSAP Premier security consultants are specialists who have earned ISSAP accreditation after rigorous testing and significant experience. field experience with network security design. ISSAP security experts possess in-depth understanding of access management mechanisms and methodologies, telecommunications and network protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can assist your business with all aspects of architecture security.
Find out additional details about Progent's ISSAP Certified Secure Network Infrastructure Engineering Services.
CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to follow modern system security engineering principles and techniques in system development, review and evaluate system security designs based on cybersecurity engineering best practices, produce viable system designs that incorporate compliant cybersecurity features for all critical system functions, develop efficient design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose realistic cybersecurity models that balance your operational goals with your company's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
CISA Security Auditor Professional Services
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that represents expertise in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo a comprehensive examination overseen by the ISACA professional group. Progent can provide the services of a CISA-Premier security audit engineer trained to assist companies in the fields of information systems audit services, information technology governance, systems and architecture planned useful life, information technology service delivery, protecting information assets, and business continuity planning.
Learn additional information about Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.
CRISC-certified Network Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate a consultant's ability to design, implement, and maintain information system controls to reduce network risk. Progent offers the services of a CRISC-certified consultant to help your company to develop and execute a business continuity plan that follows leading practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines. Progent's network risk mitigation expertise is a good fit the support provided by Progent's CISA-Certified security engineers for objectively auditing your IS control mechanisms and also with the expertise of Progent's CISM-certified support professionals for implementing security policies and procedures.
Learn additional details about Progent's CRISC IT Risk Mitigation Expertise.
GIAC Professional Expertise
GIAC was founded in 1999 to certify the knowledge of network security professionals. GIAC's mission is to make sure that an accredited professional possesses the knowledge needed to deliver support in important areas of network, data, and application security. GIAC certifications are acknowledged by companies and institutions around the world including United States National Security Agency. Progent offers the assistance of GIAC certified security engineers for any of the network security services covered within GIAC accreditation programs including auditing networks, security incident handling, intrusion detection, web-based application security, and SIEM solutions.
Find out more details concerning Progent's GIAC Information Assurance Expertise.
Depend on Progent for Network Security Expertise
If your company is located in Chattanooga Tennessee and you're looking for computer security help, telephone Progent at
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
| City | Address | Phone | Link |
| Memphis | 119 S. Main Street, Suite 500 Memphis, TN 38103 |
(901) 425-0300 | Memphis Network Support Services |
| Nashville | 4235 Hillsboro Pike Nashville, TN 37215 |
(615) 800-2024 | Nashville Network Support Services |
| Chattanooga | 633 Chestnut St, #600 Chattanooga, TN 37449 |
(423) 933-2112 | Chattanooga Network Support Services |