Wireless Support

Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most successful products for maintaining mobile connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent can provide Brasília, Federal District businesses support from BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a modern smartphone platform.

As the complexity of small business networks has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has become the standard for businesses regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has become increasingly challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small organizations frequently turn to external support firms who specialize in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and repair BlackBerry-based solutions affordably and efficiently, eliminating the need for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, combined with Progent's proven remote service delivery model, provides small businesses an affordable solution for integrating BlackBerry products seamlessly into their business information system.

Progent's experts can assist your company with SQL Server 2019 integration and development support, SQL Server 2016 migration and management support, and Exchange setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, set up streamlined administration utilities so you can track and control BlackBerry devices throughout your company, define security policies that make sense for your business, customize mobile software, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored quickly and safely.

Brasilia Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brasilia metro area.

BlackBerry BES Server Consulting Help
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to access Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve up-to-date information for collaborative programs such a calendars, address books, to-do lists, notes, and custom business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange email as well as to instant messaging-capable applications via Microsoft Office Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-certified engineers can help you plan, install, and maintain BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

Expert RIM BlackBerry Consulting Support Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to provide expert technical help to companies in the Brasília area or throughout Federal District. Progent's experienced online technical support experts have helped businesses solve computer problems and reduce support expenses in each state in the U.S. and built a substantial base of satisfied customers. (See Progent's customer testimonials.)

Progent offers remote consulting support for a wide selection of issues related to RIM BlackBerry products such as synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and improving wireless security. Major BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's seasoned service professionals can in addition assist your business to resolve a wide range of problems concerning synchronization, handset detection, messaging consistency, web browsing, wireless connections, Instant Messaging, PC application configuration, and Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small office IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support expenses low and, by dealing with issues promptly, maximizes the output of your BlackBerry users.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and delete BlackBerry smartphone clients on Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, manage Microsoft Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and network needs analysis, solution architecture, deployment strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to design a wireless solution that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and hardware products match your needs, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software versions, processors and mass storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry consultant can assist your company to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to perform company-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Qualified Expert
In order to get in touch with Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.