Mobile Expertise

Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most popular solutions for maintaining mobile connectivity to messaging, calendars, web applications, and other critical business data. Progent can provide Belo Horizonte, Minas Gerais companies the expertise of BlackBerry-premier consultants who can assist organizations to maintain existing BlackBerry deployments or transition efficiently to a current smartphone solution.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the norm for organizations regardless of size, effective deployment and support of BlackBerry technology has grown more challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small businesses often turn to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery model, gives small businesses an affordable solution for incorporating RIM BlackBerry technology productively into their information network.

Progent's experts can help you with SQL Server 2019 integration support, SQL Server 2016 management consulting, and Microsoft Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management tools to help you monitor and control BlackBerry smartphones across your company, recommend security policies that make sense for your company, customize mobile software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

Belo Horizonte Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Belo Horizonte metro area.

BlackBerry Enterprise Server Consulting Help
The BlackBerry Enterprise Server gives companies a single and safe source for incorporating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry BES Server allows mobile BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for collaborative programs like schedules, contact lists, tasks, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers with BlackBerry handsets have effortless connectivity with Exchange messages as well as to IM-enabled applications via Microsoft Communications Server and Lync Server support.

Progent's BlackBerry-premier engineers can assist you to design, install, and maintain BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.

Progent's Remote BlackBerry-certified Technical Support is Quick and Affordable
For businesses in Belo Horizonte, Minas Gerais who need fast and affordable access to an authorized RIM BlackBerry consultant, Progent delivers effective remote help from a veteran network support staff who have delivered IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel costs and lets engineers resolve problems quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry technologies and offer professional support in fields such as fixing synchronization problems, setting up BlackBerry BES Server, and creating a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can also help your company to resolve a broad range of problems concerning synchronization, device recognition, messaging consistency, web browsing, mobile connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote technical assistance for small office networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support expenses at a minimum and, by solving issues promptly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs assessment, solution architecture, installation planning and implementation, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a wireless solution that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration approach and physical components match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning alternatives for software versions, server hardware and mass storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry-certified expert can assist you to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance validation and recommend improvements to support your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Certified Specialist
To ask Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.