To get fast remote assistance with data security issues, businesses in Austin Texas have access to high-level troubleshooting by contacting Progent's security professionals. Progent's online support staff is available to offer effective and economical help with security emergencies that threaten the viability of your network. Progent's security engineers are premier to provide help for environments based on Microsoft Windows, Linux, macOS and OS X, and popular versions of UNIX. Progent can deliver expert guidance for key cybersecurity and recovery technologies such as AI-driven End Point Protection and Response, Managed Detection and Response, complete system restoration testing, immutable backup, and off-site backup. Progent's broad array of services covers firewall configuration, email security, secure network architecture, and disaster recovery planning. Progent's support staff has earned the world's most advanced security credentials including Certified Information Security Manager (CISM) and Information System Security Architecture Professional (ISSAP).

Progent offers remote security assistance on a by-the-minute basis with no minimum call duration and no additional fees for setup or after hours service. By charging by the minute and by delivering top-level help, Progent's billing model keeps expenses low and avoids scenarios where simple solutions entail major bills.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a target network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when support personnel may take longer to become aware of a break-in and are least able to organize a quick and coordinated response. The more lateral progress ransomware is able to manage inside a victim's network, the longer it will require to recover core operations and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide you to complete the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help businesses to identify and isolate infected servers and endpoints and guard clean resources from being compromised. If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Are We Supposed to Do Now?
Cybersecurity ConsultingIf your network is currently experiencing a network security crisis other than ransomware, refer to Progent's Urgent Online Network Support to see how to receive immediate aid. Progent has a team of certified cybersecurity specialists who offer online and on-premises support that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to protect against future exploits.

For organizations that have prepared carefully for being hacked, the formal post-attack response procedure promoted by Global Information Assurance Certification is Progent's preferred method of reacting to a major security penetration.

Overview of Progent's Security Services
Coordinating computer protection plus staying ready for recovering vital information and functions following an attack demands a continual process that entails a variety of tools and processes. Progent's security professionals can assist your business at any level in your attempt to safeguard your information network, from security audits to creating a comprehensive security plan. Key technologies covered by Progent's experts include Security Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Filtering of Email-Borne Attacks.

Planning and Implementing Secure Environments
Every business should have a carefully considered security strategy that incorporates both proactive and reactive activity. The proactive plan is a collection of precautions that helps to reduce vulnerabilities. The post-attack strategy defines procedures to help security personnel to evaluate the losses caused by a breach, repair the damage, record the event, and restore network activity as quickly as feasible. Progent can show you how to build security into your business operations. Progent can set up scanning software, define and execute a secure IT architecture, and recommend procedures and policies to optimize the safety of your information system. Progent's security professionals are available to help you to set up a firewall, deploy secure remote connectivity to email and data, and configure an efficient VPN.

If your company is looking for an affordable option for outsourcing your security administration, Progent's Round-the-clock Monitoring Packages include non-stop remote system monitoring and fast response to problems.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud-based resources and that are compliant with regulatory security standards. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

System Restoration and Failure Analysis
Progent offers skill in recovering systems and devices that have been compromised, are quarantined, or have stopped working because of a security breach. Progent can help assess the losses caused by the attack, return your company to normal functions, and retrieve data compromised as a result of the event. Progent's certified engineers can also manage a thorough failure evaluation by examining activity logs and using other advanced forensics tools. Progent's experience with security problems reduces your off-air time and permits Progent to recommend efficient measures to prevent or contain future attacks.

Ransomware Cleanup and Recovery Consulting
Progent offers the services of proven ransomware recovery experts with the skills to rebuild an IT network compromised by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky. To learn more, visit ransomware cleanup and restoration expertise.

Work-from-Home (WFH) Cybersecurity Solutions
Work-from-Home staff members commonly use their own devices and often operate in a unsecured physical area. This multiplies their vulnerability to malware attacks and calls for careful deployment of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive user education, and the development of policies built on best practices. Progent's seasoned roster of Work-from-home solutions consultants can assist you to plan, implement and maintain an effective security solution that protects critical IT resources in networks that include remote workers as well as hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for patch management provide organizations of any size a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and documenting updates to your dynamic information network. Besides optimizing the protection and functionality of your computer network, Progent's patch management services free up time for your IT team to concentrate on more strategic projects and tasks that derive maximum business value from your network. Learn more about Progent's software/firmware update management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat defense stack that includes computer learning algorithms and professional services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in a few minutes to defend popular endpoints against increasingly sophisticated threats such as ransomware, familiar and zero-day malware, trojans, hacking toolkits, memory exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the initial EDR response tool deployed by Progent to gain control and visibility of a client's network in the first stages of a ransomware breach. For additional details, see Progent's SentinelOne-powered Extended Detection and Response (XDR) consulting.

Support for Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, simultaneous, automated assessment of your internal and perimeter network to help you expose, prioritize, fix, and verify security weaknesses before malicious hackers can take advantage of them. NodeZero pentests can plant decoys called tripwires such as bogus files or credentials to find out when your network is actively being probed across common attack vectors. Tripwires provide enough detail to make it possible to take action quickly with your SIEM workflows before an assailant can compromise your environment. Progent can provide the support of a NodeZero Certified Operator who can assist you to use NodeZero to carry out thorough pentests of your network perimeter and your internal network in order to evaluate your present security profile. Progent's NodeZero experts can also assist you to harden your network security and can help you to design and deploy a cohesive cybersecurity strategy that streamlines management and delivers maximum protection for on-premises, cloud-based, and perimeter IT assets. To learn additional information about Progent's threat analysis solutions powered by on NodeZero's pentest products, refer to Consulting Services for NodeZero's Penetration Test Platform.

Stealth Penetration Security Evaluation Services
Stealth intrusion testing is a key component of any comprehensive network security strategy. Progent's security professionals can perform extensive penetration checks without the awareness of your company's in-house network support resources. Unannounced penetration testing shows whether current security monitoring systems such as intrusion detection alerts and event log analysis are correctly configured and actively monitored. Progent can implement continuous automatic PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and unsound IT product defaults can be chained together by threat actors into the multi-vector attacks typical of modern versions of ransomware. Learn more about Progent's Stealth PEN Testing Experts.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight family of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's next generation behavior-based machine learning technology to defend endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to manage the entire threat progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering via leading-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

ProSight Data Protection Services: Managed Backup
Progent has partnered with leading backup/restore product companies to create ProSight Data Protection Services, a family of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS services automate and monitor your backup processes and enable non-disruptive backup and rapid restoration of critical files/folders, apps, system images, and VMs. ProSight DPS lets your business recover from data loss resulting from hardware failures, natural calamities, fire, cyber attacks such as ransomware, human mistakes, malicious insiders, or software bugs. Managed backup services available in the ProSight Data Protection product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these fully managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security vendors to provide centralized management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured online account and enter your password you are requested to verify your identity via a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be used as this added form of ID validation such as a smartphone or watch, a hardware token, a landline phone, etc. You can designate multiple verification devices. For details about ProSight Duo identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time spent searching for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you're making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Learn more about ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's security consultants can provide world-class support in key areas of network security such as:

Information Risk Evaluation and Security Compliance Testing
Progent provides experience with information risk auditing tools such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of comprehensive network tests to uncover potential security problems. Progent has extensive experience with these and similar utilities and can help you to analyze assessment reports and react efficiently. Progent's certified security engineers also offer web application testing and can conduct thorough assessments of enterprise-wide security to assess your organization's compliance with important industry security standards including FISMA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection covering in-place wireless equipment plus mobile devices. Read additional details concerning Progent's Vulnerability Audits and Security Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide in-depth consulting expertise for Cisco's entire range of security and Virtual Private Network (VPN) products including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Read more details about Cisco Security, Virtual Private Network and Wireless Consulting.

Other Firewall and VPN Solutions
As well as being expert in a broad array of security technologies from Microsoft and Cisco, Progent can provide businesses of all sizes top-level consulting for solutions from other major firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:

CISM Security Consulting Expertise
Certified Information Security Manager Consultants for Austin TexasCertified Information Security Manager (CISM) defines the basic skills and international standards of performance that information security managers are required to achieve. CISM provides executive management the confidence that consultants who have been awarded their certification have the experience and skill to provide effective security administration and consulting support. Progent can offer a CISM-certified expert to assist your enterprise in key security areas including data security governance, risk assessment, information security program control, and crisis handling support.

Read more details concerning Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Premier Network Security Professionals for Austin TexasProgent's CISSP consultants are security engineers who have been awarded CISSP status as a result of verified experience, rigorous study, and exhaustive testing. CISSP qualification indicates mastery of an international standard for IT security. ANSI has given the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Areas of knowledge covered under CISSP include cybersecurity management practices, security design and test systems, connection control methodology, software development security, operations security, hardware security, cryptography, communications, network security, and business continuity planning.

Learn additional information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Austin TexasProgent's ISSAP Certified cybersecurity consultants have earned ISSAP accreditation following thorough testing and substantial hands-on work with network security architecture. ISSAP security experts have comprehensive knowledge of access management mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security experts can help your business with all aspects of secure network architecture.

Find out additional information concerning Progent's ISSAP Certified Protected Network Architecture Engineering Services.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security expert to help your enterprise to follow current system security engineering principles and processes in system development, review and evaluate system security designs based on security engineering best practices, produce cohesive system designs that include compliant security features for all key system functions, define efficient design strategies to provide protection for operations, perform comprehensive risk analysis, and recommend realistic security models that balance your operational goals with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Consulting Expertise
CISA Cybersecurity Auditor Consultants for Austin TexasThe Certified Information Systems Auditor credential is an important achievement that signifies expertise in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants pass a comprehensive test administered by the ISACA professional association. Progent offers the services of a CISA-Certified security audit professional trained to assist companies in the areas of information systems audit process, IT enforcement, systems and infrastructure lifecycle, IT support, safeguarding data assets, and business continuity preparedness.

Read more information about Progent's CISA Support Expertise.

CRISC-certified Risk Mitigation Consultants
CRISC-certified IT Risk Consultants for Austin TexasThe Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify a consultant's skills to design, deploy, and maintain information system controls to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to create and execute a workplace continuity strategy based on industry best practices identified by CRISC and geared to align with your company's risk appetite, business goals, and IT budget. Progent's network risk management expertise is a good fit the services provided by Progent's CISA-Premier security engineers for impartially evaluating your IT management design and with the services of Progent's CISM-certified consultants for defining company-wide security policies.

Learn the details concerning Progent's CRISC-certified Risk Mitigation Support.

GIAC Support Expertise
Network Security Consultants with Global Information Assurance Certification for Austin TexasGIAC was founded in 1999 to validate the skill of information technology security professionals. GIAC's mission is to ensure that a certified professional has the skills needed to provide support in key areas of network, data, and application security. GIAC accreditations are recognized by companies and government organizations around the world including United States National Security Agency. Progent can provide the help of certified security engineers for all of the security services covered within GIAC certification programs such as auditing IT infrastructure, incident handling, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.

Learn additional details about Progent's GIAC Information Assurance Services.

Depend on Progent for Computer Security Support
If your business is located in Austin Texas and you need network security expertise, telephone Progent at 800-993-9400 or visit Contact Progent.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
San Antonio 110 E Houston Street
San Antonio, TX 78205
(210) 750-3330 San Antonio Network Support Services
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
(737) 204-0155 Austin Network Support Services



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