Expanding your at-home workforce can have a significant effect on network architecture, security, and corporate workflows. Progent has 20 years of background helping SMBs to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Augusta-Richmond County company to pick the right tools and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide services that go from as-needed expertise for helping you past challenging technical roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can help Augusta-Richmond County, Georgia companies to succeed with any facet of creating a high-performing work-from-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and unified management.

Video Conferencing for Teleworkers
A broad range of video conferencing products from leading vendors enable online meetings, video and voice conferencing, chat, and screen/content sharing for both onsite workers and at-home workers. Many companies utilize a mix of products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to manage your existing conferencing ecosystem and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that supports presence, IM, audio and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business clients to accommodate your at-home employees. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for voice/video calls. For details about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Cisco Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with features that include voice/video conferencing, threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and assist your business to optimize your network infrastructure to host them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Augusta-Richmond County, Georgia company, call 1-800-993-9400 or visit Contact Progent.

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