Enlarging your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and company processes. Progent has 20 years of background assisting SMBs to plan, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Augusta-Richmond County organization to select the right technologies and follow leading practices in creating and operating a safe virtual ecosystem for teleworkers that promotes teamwork and returns maximum business value. Progent can provide services that go from on demand guidance for getting you over challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Augusta-Richmond County, Georgia businesses to with any facet of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and streamlined management.

Data Protection Solutions for Telecommuters
Data Protection involves saving and recovering critical information so as to prevent data loss and reduce restoration time in case of storage system failures due to equipment breakdowns, programming hiccups, user error, cyber attack, or any other reason. Reliable data protection strategies can be especially difficult to architect and manage in hybrid environments that combine private data centers, public clouds, and an at-home workforce.

  • Backup/Restore strategies for an at-home workforce must cover diverse types of user-owned endpoint devices. Progent offers fast online access to consultants knowledgeable about a wide array of platforms for backing up Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, tablets and smartphones. Leading backup/restore solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data spread across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that uses cloud storage and includes fine-grained restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies often envision scenarios that call for a rapid switch to telecommuting. Progent's expert disaster recovery planning experts and business continuity consultants can help your business to produce, document and validate a DR/BC plan that addresses the process of switching to an at-home workforce.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Augusta-Richmond County, Georgia organization, phone 1-800-993-9400 or go to Contact Progent.