Augusta-Richmond County Ransomware Defense and Removal Services

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware needs time to steal its way through a target network. Because of this, ransomware attacks are typically unleashed on weekends and late at night, when support staff may be slower to recognize a break-in and are less able to organize a rapid and forceful response. The more lateral movement ransomware can make within a target's system, the more time it takes to restore basic operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide you to complete the urgent first step in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can assist businesses in the Augusta-Richmond County metro area to identify and isolate infected devices and guard undamaged assets from being compromised.

If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Augusta-Richmond County
Modern variants of ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online files and infiltrate any accessible system restores and backups. Data synchronized to the cloud can also be corrupted. For a poorly defended network, this can make system recovery almost impossible and basically sets the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a ransom fee in exchange for the decryptors needed to unlock scrambled files. Ransomware attacks also attempt to exfiltrate information and TAs demand an additional settlement for not publishing this information on the dark web. Even if you can restore your network to an acceptable date in time, exfiltration can pose a big problem depending on the sensitivity of the downloaded data.

The recovery process subsequent to ransomware attack involves several crucial stages, the majority of which can be performed concurrently if the recovery workgroup has enough members with the required experience.

• Containment: This time-critical first response requires blocking the lateral spread of the attack within your network. The longer a ransomware attack is permitted to run unchecked, the longer and more costly the restoration effort. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery experts. Quarantine activities consist of isolating infected endpoints from the network to restrict the contagion, documenting the IT system, and protecting entry points.
• System continuity: This covers restoring the IT system to a minimal useful degree of capability with the shortest possible downtime. This process is typically the highest priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their business. This project also demands the broadest range of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, office and mission-critical applications, network topology, and safe endpoint access management. Progent's recovery experts use advanced workgroup platforms to organize the complex restoration effort. Progent understands the importance of working quickly, continuously, and in concert with a customer's managers and IT staff to prioritize activity and to put vital services back online as quickly as feasible.
• Data recovery: The effort necessary to restore files damaged by a ransomware attack varies according to the condition of the systems, how many files are encrypted, and which restore techniques are needed. Ransomware assaults can take down pivotal databases which, if not properly shut down, might have to be reconstructed from scratch. This can include DNS and AD databases. Microsoft Exchange and SQL Server rely on AD, and many ERP and other business-critical platforms are powered by Microsoft SQL Server. Often some detective work could be required to find clean data. For instance, non-encrypted OST files may have survived on employees' desktop computers and notebooks that were off line at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators.
• Setting up modern AV/ransomware protection: Progent's ProSight Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the same AV technology deployed by many of the world's biggest enterprises including Netflix, Citi, and NASDAQ. By providing real-time malware blocking, classification, mitigation, restoration and analysis in one integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the cyber insurance provider, if any. Activities include establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker persona; testing decryption capabilities; budgeting a settlement with the ransomware victim and the insurance carrier; negotiating a settlement and timeline with the TA; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the hacker; acquiring, learning, and using the decryptor tool; troubleshooting failed files; creating a clean environment; mapping and reconnecting drives to reflect exactly their pre-encryption state; and reprovisioning physical and virtual devices and services.
• Forensics: This process is aimed at learning the ransomware attack's storyline throughout the network from start to finish. This history of how a ransomware assault progressed through the network helps your IT staff to assess the damage and highlights gaps in rules or work habits that should be corrected to prevent future break-ins. Forensics involves the examination of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensics is commonly given a top priority by the insurance provider. Since forensics can take time, it is essential that other important activities such as operational resumption are performed in parallel. Progent has an extensive team of information technology and security professionals with the knowledge and experience needed to carry out the work of containment, business continuity, and data restoration without interfering with forensic analysis.

Contact Progent for Ransomware System Recovery Consulting Services in Augusta-Richmond County
For ransomware system restoration services in the Augusta-Richmond County metro area, phone Progent at 800-462-8800 or see Contact Progent.