Security and Compliance and Information Assurance Expertise

For fast online help with computer security issues, businesses in Albuquerque New Mexico can find high-level support from Progent's certified security engineers. Progent's remote service staff is ready to provide fast and economical assistance with security crises that threaten the productivity of your network. Progent's accredited security consultants are certified to provide help for systems based on Microsoft, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can provide advanced support for vital security and recovery technologies like AI-driven End Point Protection and Response, Managed Detection and Response, complete system restore testing, immutable backup, and off-site backup. Progent's wide range of services addresses firewall expertise, email security, secure network design, and disaster recovery preparedness. Progent's support staff has earned the industry's most advanced security credentials including GIAC and Information System Security Architecture Professional (ISSAP).

Progent provides remote security help on a by-the-minute model with no minimum call duration and without extra fees for sign-up or off-hour service. By billing by the minute and by delivering top-level support, Progent's billing policy keeps costs low and eliminates situations where simple fixes turn into major charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when support staff may take longer to recognize a break-in and are less able to mount a rapid and forceful defense. The more lateral progress ransomware can make within a victim's system, the longer it takes to restore core operations and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to take the urgent first steps in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can help you to identify and quarantine infected servers and endpoints and guard clean resources from being penetrated. If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Should We Do?
In case your network is currently faced with a security emergency other than ransomware, visit Progent's Urgent Online Technical Support to learn how to get immediate assistance. Progent has a pool of certified cybersecurity experts who can provide online and on-premises assistance that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to guard against future attacks.

For businesses that have planned beforehand for being hacked, the step-by-step post-attack handling model promoted by GIAC is Progent's recommended method of responding to a serious security attack.

Introduction to Security Services
Managing data security plus preparedness for restoring vital data and functions following a security breach requires an on-going process that entails a variety of tools and processes. Progent's certified security professionals can help your business at all levels in your attempt to safeguard your information network, from security audits to creating a complete security strategy. Important technologies supported by Progent's security engineers include Security Planning and Prevention, Data Restoration and Security Forensics, and Outsourced Filtering of E-mail-Based Attacks.

Designing and Building Secure Environments
Every business should develop a thoroughly considered security strategy that includes both proactive and reactive activity. The proactive strategy is a set of precautions that helps to minimize security gaps. The reactive strategy defines procedures to assist security staff to assess the damage resulting from an attack, remediate the damage, record the experience, and revive network activity as soon as possible. Progent can show you how to design security into your company operations. Progent can install auditing utilities, create and build a secure computer architecture, and propose processes and policies to enhance the protection of your information system. Progent's security professionals are available to assist you to configure a firewall, deploy secure online and mobile access to email and data, and configure an effective VPN.

If you are looking for an economical way for jobbing out your network security administration, Progent's Round-the-clock Network Support Packages include non-stop remote system monitoring and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud resources and that are compliant with regulatory data security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

Data Restoration and Failure Analysis
Progent offers expertise in recovering networks and servers that have been compromised, are quarantined, or have failed as a result of a security breach. Progent can help evaluate the losses resulting from the breach, return your company to ordinary business operations, and retrieve data compromised owing to the breach. Progent's security engineers can also oversee a comprehensive failure analysis by going over event logs and using other advanced forensics tools. Progent's experience with security consulting reduces your off-air time and allows Progent to propose effective measures to avoid or contain future assaults.

Ransomware Removal and Recovery Consulting
Progent offers the services of experienced ransomware recovery experts with the skills to rebuild an information system victimized by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky. To learn more, see ransomware cleanup and recovery consulting.

Work-from-Home Security Expertise
Work-from-Home (WFH) employees typically use their own computers and usually work in a unsecured physical area. This multiplies their vulnerability to cyber threats and requires judicious configuration of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, extensive end-user training, and the creation of policies built on best practices. Progent's veteran team of at-home workforce solutions experts can assist your business to plan, deploy and maintain a compliant security solution that protects critical IT assets in environments that incorporate at-home workers and hybrid workers.

Software/Firmware Update Management Services
Progent's support services for patch management provide businesses of all sizes a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting updates to your dynamic information network. In addition to optimizing the security and functionality of your IT network, Progent's software/firmware update management services allow your in-house IT staff to focus on line-of-business initiatives and tasks that deliver the highest business value from your network. Find out more about Progent's patch management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense platform that features AI software and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in minutes to protect popular endpoints against increasingly sophisticated threats including ransomware, known and new malware, trojan viruses, hacking tools, memory exploits, script misuse, invasive macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is always the first endpoint response software activated by Progent to gain control and visibility of a client's network at the outset of a ransomware recovery emergency. For additional details, see Progent's SentinelOne-based Extended Detection and Response solutions.

Support for Horizon3.ai's NodeZero Penetration Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver repeated, concurrent, automated testing of your network to help you identify, rank, remediate, and verify security weaknesses before threat actors can exploit them. NodeZero pentests can deploy decoys called tripwires like bogus files or credentials to find out when your system is under attack across various attack paths. Tripwires generate enough detail to make it possible to react quickly with your incident response workflows before an attacker can compromise your environment. Progent can provide the support of a NodeZero Certified Operator who can help you to use NodeZero to perform comprehensive penetration tests of your network perimeter and your internal IT infrastructure so you can evaluate your present security posture. Progent's NodeZero experts can also help you to strengthen your existing network security and can help you to plan and deploy a unified cybersecurity ecosystem that streamlines management and delivers maximum protection for on-prem, multi-cloud, and perimeter IT assets. To find out more details about Progent's vulnerability assessment services powered by on NodeZero's penetration test products, refer to Consulting Services for NodeZero's Penetration Test Platform.

Stealth Penetration (PEN) Security Testing Services
Stealth intrusion testing is an important component of any overall network security plan. Progent's security experts can perform thorough intrusion checks without the knowledge of your organization's in-house network support resources. Stealth penetration testing shows whether current security monitoring tools such as intrusion incident warnings and event log monitoring are properly set up and consistently observed. Progent can implement continuous automatic PEN testing to map your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, missing patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks common to modern versions of ransomware. Learn more about Progent's Stealth PEN Assessment Experts.

Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight line of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based analysis tools to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus products. ProSight ASM protects local and cloud resources and provides a unified platform to automate the entire threat progression including filtering, identification, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP environment that addresses your company's unique needs and that helps you prove compliance with legal and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also assist you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with leading backup product vendors to create ProSight Data Protection Services, a family of offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and track your backup processes and allow non-disruptive backup and fast recovery of important files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets you avoid data loss resulting from equipment failures, natural disasters, fire, malware such as ransomware, human error, malicious employees, or software bugs. Managed services available in the ProSight DPS family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to determine which of these fully managed backup services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security companies to deliver web-based management and world-class security for all your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Android, and other out-of-band devices. Using 2FA, when you log into a protected application and give your password you are requested to verify your identity on a unit that only you possess and that is accessed using a separate network channel. A wide range of devices can be used as this second means of authentication such as a smartphone or watch, a hardware token, a landline telephone, etc. You may designate multiple validation devices. To find out more about Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication services for remote workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hardware solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can eliminate as much as half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's certified consultants offer world-class expertise in key facets of computer protection such as:

Security Vulnerability Audits and Compliance Testing
Progent provides expertise with security evaluation utilities like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive network tests to reveal possible security gaps. Progent has broad experience with testing utilities and can assist you to understand assessment results and react efficiently. Progent's certified security engineers also provide web software testing and can conduct thorough evaluation of enterprise-wide security to assess your organization's compliance with major industry security standards such as HIPAA, NIST, and ISO. In addition, Progent can assess the strength of your wireless security including in-place wireless appliances as well as portable devices. Read more details about Progent's Information Risk Audits and Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide in-depth consulting expertise for Cisco's entire range of protection and Virtual Private Network products such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, and Catalyst family switches. Get the details about Cisco Protection, VPN and Wireless Expertise.

Additional Firewall and Virtual Private Network (VPN) Consulting Services
As well as being expert in a broad array of security technologies from Microsoft and Cisco, Progent can provide companies of any size expert consulting for solutions from other major firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

• Palo Alto Networks PA-Series Firewalls Consultants
• Check Point Software Expertise
• Barracuda CloudGen Firewall Consultants
• WatchGuard Help
• Juniper Networks Integration
• SonicWall Inc. Expertise
• Fortinet FortiGate Firewall Expertise
• Symantec Corp Help

Learn more details about Progent's Certified Information Security Manager Security Consulting Expertise.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP experts are security specialists who have been awarded CISSP accreditation through demonstrated experience, extensive study, and exhaustive testing. CISSP qualification indicates mastery of an international standard for IT security. American National Standards Institute has granted the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Fields of knowledge covered within CISSP include security administration practices, security architecture and models, connection permission methodology, software development security, business processes security, hardware security, cryptography, telecommunications, Internet security, and business continuity planning.

Learn more information about Progent's Certified Information Systems Security Professionals (CISSP) Support Services.

CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
Progent's ISSAP Premier cybersecurity consultants are specialists who have been awarded ISSAP certification as a result of rigorous examination and extensive hands-on work with information security architecture. ISSAP security experts have acquired in-depth knowledge of access management mechanisms and methodologies, telecommunications and network protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security specialists can help your business with all aspects of secure network architecture.

Find out more details concerning Progent's ISSAP Accredited Secure IT Architecture Engineering Services.

CISSP-ISSEP Premier Security Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to follow current system security engineering theory and techniques in system development, evaluate system security designs based on security engineering best practices, create viable system designs that incorporate compliant security mechanisms for all critical system functions, define efficient configuration strategies to provide operational security, perform comprehensive risk analysis, and propose realistic security models that balance your operational requirements with your organization's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Professional Expertise
The Certified Information Systems Auditor credential is a globally recognized qualification that indicates mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants undergo an exhaustive test overseen by the ISACA professional association. Progent can provide the services of a CISA-Premier security audit professional able to assist businesses in the areas of IS audit services, IT enforcement, network assets and infrastructure lifecycle, information technology support, protecting information assets, and business continuity preparedness.

Find out additional information about Progent's CISA Professional Services.

CRISC-certified Risk Management Specialists
The CRISC certification program was initiated by ISACA to verify a consultant's ability to design, deploy, and support information system controls to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to help you to create and execute a business continuity or disaster recovery plan based on leading practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget. Progent's network risk management expertise is complementary to the support provided by Progent's CISA-Certified security engineers for impartially evaluating your IS management design and also with the expertise of Progent's CISM support professionals for designing company-wide security policies.

Get more information concerning Progent's CRISC-certified Network Risk Mitigation Consulting.

GIAC (Global Information Assurance Certification) Professional Expertise
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of IT security professionals. GIAC's mission is to assure that a certified professional has the skills necessary to deliver support in important areas of system, data, and software security. GIAC certifications are acknowledged by companies and government organizations all over the world including U.S. National Security Agency (NSA). Progent offers the assistance of GIAC certified security engineers for any of the security capabilities covered under GIAC accreditation topics including assessing perimeters, incident handling, traffic analysis, web application security, and SIEM solutions.

Find out more information about Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Network Security Support
If your business is situated in Albuquerque New Mexico and you're looking for cybersecurity consulting, call Progent at 800-993-9400 or refer to Contact Progent.

New Mexico State Contact Information:
Progent offers consulting services and onsite technical support throughout New Mexico.