Mobile Consulting

Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most successful solutions for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business information. Progent offers Albuquerque, New Mexico businesses the services of BlackBerry-certified consultants who can assist organizations to manage their BlackBerry environments or transition smoothly to a current mobile platform.

As the complexity of small business networks has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for businesses regardless of size, effective integration and maintenance of BlackBerry technology has grown increasingly difficult. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small organizations often resort to outside consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery model, gives small businesses an affordable alternative for incorporating BlackBerry technology productively into their IT network.

Progent's experts can help you with SQL Server 2019 integration support, SQL Server 2016 migration and management consulting, and Microsoft Exchange setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to enable you to monitor and control BlackBerry devices across your business, define security policies that make sense for your company, customize wireless applications, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.

New Mexico State Contact Information:
Progent offers consulting services and onsite technical support throughout New Mexico.

Consulting and Technical Support for BlackBerry Enterprise Server
RIM's high-end solution for administering big collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated software enables Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive emails that stay encrypted during wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide selection of critical administrative jobs that span from smartphone deployment and upgrades to mobile security and high availability.

Progent's BlackBerry-certified engineers can help you use RIM BlackBerry Enterprise Server to do routine jobs like:

• Deploy and manage applications
• Plan device, application, and IT policy updates
• Update BlackBerry device firmware wirelessly
• Control client configurations with BlackBerry's vast library of IT policies

Progent's BlackBerry-certified engineers can also assist your company to use BlackBerry BES Server to implement key tasks not supported by the less advanced BES Server Express. These tasks include:

• Set up and manage BES Server's fault-tolerant infrastructure using virtual servers
• Deploy BlackBerry smartphones remotely
• Establish specialized administration roles
• Monitor and analyze the integrity of your solution

Progent's Remote BlackBerry-premier Support is Fast and Affordable
For businesses in Albuquerque, New Mexico who want fast and affordable access to an authorized RIM BlackBerry support professional, Progent offers effective online assistance from a seasoned network support staff who have delivered IT solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)

Remote support eliminates travel expense and lets engineers resolve technical issues rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in all BlackBerry technologies and offer expert support in fields including resolving synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a secure, high-availability network infrastructure for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned service professionals can in addition help your company to troubleshoot a wide range of problems associated with synchronization, handset detection, email reconciliation, web access, wireless connectivity, IM, workstation software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online support for small company IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support expenses at a minimum and, by resolving issues quickly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network requirements assessment, system architecture, installation strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a mobile wireless solution that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, help your organization to decide which management approach and equipment match your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about options for software editions, processors and mass storage, network design, and application set up.

To optimize network security, Progent's BlackBerry consultant can help you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to run company-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.