Wireless Consulting Services

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once among the most successful products for maintaining location-independent connectivity to email, scheduling, web applications, and other critical business information. Progent can provide Addison, Texas businesses the expertise of BlackBerry-premier consultants who can help businesses to maintain their BlackBerry environments or migrate smoothly to a current smartphone platform.

As the complexity of small business networks has increased, and as the demand for world-class security, dependability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses frequently turn to outside support professionals who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's efficient online service delivery model, gives small businesses an affordable solution for incorporating RIM BlackBerry technology productively into their IT network.

Progent's experts can assist your company with SQL Server 2019 integration support, SQL Server 2016 migration consulting, and Microsoft Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined administration tools to help you track and control BlackBerry devices throughout your company, define security policies that are right for your business, customize wireless software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Integration Help for BlackBerry BES Server
Research in Motion's advanced solution for administering big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Microsoft Exchange Server, Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted during wireless transit to provide maximum data protection. BES Server also streamlines a broad variety of vital administrative jobs ranging from BlackBerry setup and updates to mobile security and fault tolerance.

Progent's BlackBerry-certified consultants can show you how to use BlackBerry Enterprise Server to do basic jobs such as:

• Deploy and manage applications
• Schedule smartphone, application, and IT policy updates
• Upgrade BlackBerry device firmware wirelessly
• Control user configurations with BES Server's vast selection of IT policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to implement key procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:

• Configure and manage BlackBerry's high-availability infrastructure based on VMware
• Deploy BlackBerry devices wirelessly
• Establish specialized management roles
• Monitor and report on the health of your system

Progent's Remote BlackBerry-premier Consulting Services is Quick and Affordable
For companies in Addison, Texas who need fast and economical help from a certified BlackBerry consultant, Progent provides efficient online help from a veteran support team who have delivered IT solutions to organizations in every state in the U.S. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel costs and enables specialists to fix technical issues quickly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and offer expert help in fields including resolving synchronization problems, configuring BlackBerry BES Server, and designing a protected, fault-tolerant system architecture for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device clients on Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the MDS and IM, install push and pull access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements analysis, solution design, deployment planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a mobile wireless system that meets your IT budget and aligns with your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry Enterprise Server, help you to determine which administration approach and physical components match your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software editions, server hardware and mass storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry expert can assist you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Certified Professional
In order to ask Progent about professional expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.