Expanding your telecommuter workforce may have a significant effect on network architecture, cybersecurity, and company processes. Progent has two decades of background assisting businesses of all sizes to plan, configure, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Yonkers organization to select the right technologies and follow best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent offers services that go from on demand guidance for getting you over occasional IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can help Yonkers, New York companies to with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and streamlined management.

VoIP Solutions for an At-Home Workforce
Expanding the company PBX environment to accommodate teleworkers is vital to maintaining an effective at-home workforce. A broad range of cloud-based digital PBX products are used by SMBs to server remote users. Many enterprises depend on Cisco's modern or older platforms for VoIP management. Progent can assist businesses of any size to design or tune a telecommuter IP voice service that delivers the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help businesses optimize their current Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia software used throughout the network. Unified Communications Manager manages additional combined media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist you to maintain your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other early IP voice platforms, visit CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to support these VoIP solutions and deliver online configuration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Yonkers, New York organization, phone 1-800-993-9400 or refer to Contact Progent.