Enlarging your telecommuter workforce can have a major impact on network architecture, security, and company processes. Progent has 20 years of background helping small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Yonkers company to select the right tools and follow best practices in building and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide services ranging from as-needed expertise for getting you over occasional technical roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent can assist Yonkers, New York businesses to with any aspect of creating a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, data security, data protection solutions, and unified management.

Voice/Video Conferencing for an At-Home Workforce
A broad range of video conferencing products from major technology companies enable online discussions, video conferencing, chat sessions, and content sharing for both local users and at-home workers. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can help your organization to manage your current conferencing environment and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular communications platform that enables presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help your company to set up and maintain Skype for Business clients to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus editing and playback for training. To learn more about Progent's consulting expertise for Cisco Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities such as voice/video calling, persistent chat, plus file sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and assist you to optimize your WAN architecture to run them.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Yonkers, New York business, call 1-800-993-9400 or refer to Contact Progent.

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