In addition to offering fast contact with top-tier IT consultants and subject matter experts to assist Yonkers, New York organizations to resolve discrete IT problems or strategic initiatives, Progent offers temporary supplemental staffing to deliver more broadly defined services like desktop support, IT management, and Help Desk response. On-demand staffing makes it possible for organizations to deal with anticipated or unplanned increases in the need for IT personnel, which may result from scenarios such as mergers and acquisitions, site relocation, platform migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory changes. Temporary staffing can also fill voids left by the loss of in-house IT personnel due to vacations, illness, resignation, or other reasons.

Advantages of Progent's Temporary Staff Augmentation Services
Progent's temporary staffing services offer businesses the flexibility to react to surges in demand for IT services without being saddled with the expense and delays that come with identifying and hiring professional IT help and without the burden of increasing your permanent staff size.

Key aspects of Progent's temporary staff augmentation services include:

  • Fast availability of seasoned network professionals
  • Easy initiation, cessation, and resumption of services
  • Transparent augmentation of your in-house network support staff
  • Comprehensive reporting of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
  • Strong relationship with a top-level, full-service resource for IT support
Progent's Co-managed Help Desk Program
Progent's co-managed Call Center program is a proven on-going staff expansion option that allows IT organizations to share the responsibilities of Help Desk support transparently between their full-time IT staff and Progent's nationwide pool of technical support specialists. Working as a transparent extension of your in-house Call Center, Progent's shared Help Desk Call Center program is a joint service alternative powered by the leading shared professional services platform for streamlining, service requests, generating tickets, assigning ownership, tracking responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of background providing online and onsite network services for organizations throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity consultants have earned advanced certifications including CISSP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Areas of Expertise for Yonkers, New York Organizations
Progent's seasoned team of certified consultants offers Yonkers, New York businesses a broad array of online consulting and debugging expertise. Practice areas offered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staffing Services for Yonkers, New York Companies
To find out more about Progent's temporary staff augmentation services for Yonkers, New York businesses, call 800-993-9400 or visit Contact Progent.