Enlarging your at-home workforce may have a significant impact on IT infrastructure, security, and company workflows. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Yonkers company to select the appropriate technologies and follow leading practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and returns maximum business value. Progent can provide services that go from as-needed expertise for helping you over challenging IT roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent can assist Yonkers, New York businesses to with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Infrastructure for a Remote Workforce
Integrating the network infrastructure needed to support an at-home work environment can be particularly complex if you must manage a combination of personal equipment like desktop computers and laptops, Internet routers, and wireless appliances from different vendors and with a mix of operating systems and firmware releases. Progent's background delivering remote support for both outdated as well as current technologies in virtual office solutions enables you to make efficient use of your existing infrastructure and provides you with fast access to top-tire consultants for implement necessary updates. Support services available from Progent to help your company to implement a productive telecommuting ecosystem include:

  • VPN technology makes it possible to establish a safe connection for authorized at-home employees to use IT assets situated at your corporate data center or in the cloud. Progent's consultants can help you to configure and manage VPN connections between your teleworkers and your key network resources by providing online VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can help your at-home workers to utilize Cisco's AnyConnect client software for secure VPN connections for a broad range of endpoint devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to see and use a data center computer's desktop. This gives network managers significant control over the computing ecosystem of at-home employees and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewalls. Progent offers top-tier remote consulting for setting up routers from a variety of vendors. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by the whole family and guests, are frequently utilized by at-home employees to access their router for work. This can create performance and cybersecurity issues. Progent can assist businesses to mitigate these issues by providing services like Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti wireless AP integration help.
  • Internet connectivity solutions impact the speed and availability of connections between telecommuters and the company network. Mission-critical processes might demand backup Internet connections in case the normal connection fails. Progent offers guidance for picking Internet service providers, picking sensible service packages, and integrating fault-tolerant Internet connections. See Internet connectivity solutions.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Yonkers, New York organization, phone 1-800-993-9400 or refer to Contact Progent.