Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Senior Ransomware Engineer
Ransomware requires time to work its way across a target network. Because of this, ransomware assaults are commonly launched on weekends and at night, when IT personnel are likely to be slower to recognize a penetration and are less able to organize a rapid and coordinated defense. The more lateral movement ransomware is able to achieve within a victim's network, the more time it will require to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help you to complete the urgent first step in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware experts can assist businesses in the Yonkers area to identify and quarantine breached devices and guard undamaged resources from being compromised.
If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Yonkers
Modern variants of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and infiltrate any accessible backups. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system recovery nearly impossible and effectively sets the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom payment for the decryptors needed to unlock encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") information and hackers require an additional payment for not publishing this data on the dark web. Even if you are able to rollback your network to a tolerable point in time, exfiltration can be a big problem depending on the sensitivity of the stolen data.
The recovery work subsequent to ransomware incursion has several crucial stages, most of which can proceed in parallel if the recovery workgroup has a sufficient number of people with the necessary experience.
- Containment: This time-critical first step involves blocking the sideways spread of the attack across your network. The longer a ransomware assault is permitted to run unrestricted, the more complex and more costly the restoration process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery engineers. Quarantine processes include isolating infected endpoints from the network to minimize the contagion, documenting the environment, and securing entry points.
- System continuity: This covers bringing back the IT system to a minimal useful degree of functionality with the shortest possible downtime. This process is usually the top priority for the victims of the ransomware assault, who often see it as an existential issue for their company. This activity also requires the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, productivity and mission-critical apps, network architecture, and protected remote access management. Progent's ransomware recovery team uses state-of-the-art workgroup tools to organize the multi-faceted restoration process. Progent appreciates the importance of working quickly, continuously, and in concert with a client's management and IT group to prioritize tasks and to get essential services back online as quickly as possible.
- Data recovery: The effort required to recover data impacted by a ransomware assault varies according to the condition of the systems, how many files are encrypted, and what recovery techniques are required. Ransomware attacks can take down pivotal databases which, if not properly closed, may have to be rebuilt from the beginning. This can include DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other business-critical applications depend on SQL Server. Often some detective work could be needed to find clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may exist on staff PCs and notebooks that were off line during the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users.
- Implementing advanced AV/ransomware protection: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to give small and mid-sized companies the benefits of the same AV tools used by many of the world's biggest enterprises including Walmart, Citi, and Salesforce. By providing in-line malware blocking, detection, mitigation, restoration and analysis in one integrated platform, ProSight Active Security Monitoring lowers TCO, streamlines management, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This requires working closely with the victim and the cyber insurance carrier, if any. Services consist of establishing the type of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the insurance provider; establishing a settlement and timeline with the hacker; checking compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency payment to the hacker; acquiring, reviewing, and operating the decryption tool; debugging decryption problems; creating a pristine environment; mapping and connecting drives to match exactly their pre-attack condition; and recovering physical and virtual devices and software services.
- Forensic analysis: This activity is aimed at learning the ransomware assault's storyline throughout the network from beginning to end. This history of how a ransomware assault travelled within the network helps your IT staff to evaluate the impact and uncovers weaknesses in rules or processes that should be corrected to avoid future breaches. Forensics entails the review of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for changes. Forensic analysis is typically assigned a high priority by the cyber insurance carrier. Because forensic analysis can take time, it is vital that other key activities like business resumption are executed concurrently. Progent has an extensive team of IT and security professionals with the skills needed to perform activities for containment, business resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has delivered online and onsite IT services throughout the U.S. for more than two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in foundation technology platforms including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's data security consultants have earned industry-recognized certifications including CISA, CISSP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers top-tier support in financial and ERP applications. This scope of skills gives Progent the ability to salvage and consolidate the surviving pieces of your network following a ransomware attack and rebuild them quickly into a functioning system. Progent has worked with leading insurance carriers including Chubb to help organizations recover from ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting Services in Yonkers
For ransomware recovery services in the Yonkers area, call Progent at 800-462-8800 or see Contact Progent.