For small office networks located anywhere in the state of Wyoming, Progent's Microsoft and Cisco authorized technical experts can deliver remote phone assistance and troubleshooting to repair your computer network issues quickly and affordably. Progent has developed world-class skills, advanced software tools, and support databases to troubleshoot and fix network problems without the high cost and time delays associated with on-site service dispatches. If your Wyoming business is situated beyond the larger metro areas such as Cheyenne, Casper, Gillette, or Laramie, your local computer support options may be limited in skills, or not available during an emergency. This can result in a network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progent's team of network consultants average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a large range of technical tasks for a broad range of clients. This means you obtain not only the technical skills needed for the task, but an expert with field proven methods for applying that expertise to deliver affordable network solutions.

Backup/Restore Solutions for At-Home Workers
Progent can assist small and mid-size organization to design, implement, test and manage backup systems for telecommuters. To find out about Progent's backup/restore services for remote workers, go to data protection solutions for at-home workers.

Exchange Server SE Migration and Support
Exchange Server Subscription Edition (SE), formerly named Microsoft Exchange Server 2019, is an on-prem release of Exchange Server that supports hybrid implementations with Microsoft 365 Exchange Online. Besides the transition to the subscription model, a major feature is the ability to operate with Microsoft Windows Server 2019 Core, which reduces the target size exposed to a malware exploit and eliminates unnecessary server roles that use up CPU, RAM and storage. Improvements over Microsoft Exchange Server 2016 include enhanced security, higher throughput and scale, and a variety of useful Exchange client features. Find out how Progent's Microsoft Exchange Server SE experts can assist you to modernize and manage your Exchange Server SE deployment.

ProSight IT Asset Management for Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can save as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you?re planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn about Progent's ProSight family of managed IT services for small and mid-size businesses.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service provides complete hosting of a small company's servers in a solution that gives the maximum level of availability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud hosting services are built on mature virtualization platforms that allow small businesses with multi- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and network administration while benefiting from world-class reliability and an unmatched degree of vendor independence. Find out about Progent's ProSight family of managed services for small and mid-size organizations.

Consulting Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consultants can help organizations of any size to maintain, enhance and troubleshoot your existing SCVMM deployment. Progent can also provide SCVMM 2016 migration expertise to help your organization to plan and implement a smooth migration from Virtual Machine Manager 2012 to SCVMM 2016 so you can benefit from new security capabilities, high availability VMM storage fabric, and other improvements. In addition, Progent can help you to migrate to more current releases of SCVMM including System Center 2019 Virtual Machine Manager and System Center 2022 VMM.

Work-at-Home Solutions Guidance for a Remote Workforce
Progent can help small and mid-size businesses to plan, deploy and troubleshoot the infrastructure for remote workers. Aspects of network infrastructure where Progent's experts offer assistance include safe and convenient VPN connectivity, Virtual Desktop Infrastructure platforms, router integration, Wi-Fi network design and implementation, and robust Internet access. To find out about Progent's infrastructure consulting expertise for telecommuters, refer to network infrastructure consulting services for teleworkers.

SharePoint 2019 Server and SharePoint Online Support
SharePoint 2019 offers much of the modern look and feel of cloud-hosted SharePoint Online, providing a transitional release between the classic UI of SharePoint 2016 and the new SharePoint experience. Progent's certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting expertise, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a seamless information management system. To find out more, visit SharePoint 2019 Server configuration and development services.

Disaster Recovery/Business Continuity Planning Help
Progent offers high-level online expertise for business continuity planning, validation, and training to help your company to prepare for potential catastrophes, minimize service disruption for your vital network functions, eliminate lost information, and comply with regulatory mandates and business requirements. Progent's business continuity consultants can work closely with your executive and IT support staff to perform business impact analysis, define interdependencies, specify human and physical resources needed to operate your business, determine key IT services and specify acceptable recovery times, qualify hot backup sites, set up secure offsite connectivity for key employees, plan notification mechanisms and define duties for personnel, document a comprehensive recovery plan, and train key people to execute the agreed upon solution. Progent's Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery experts can help you to design and build an affordable disaster recovery solution for hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's Azure cloud.

Microsoft SQL Server 2012 Consulting
Progent can provide the support of Microsoft-certified SQL Server 2012 consultants as well as experienced software programmers, database administrators, project managers, network infrastructure architects, disaster recovery planning specialists, and security consultants to assist you to maintain Microsoft SQL Server 2012. Progent can also provide SQL Server 2016 upgrade support or Microsoft SQL Server 2019 upgrade consulting to help you implement a more current release of Microsoft SQL Server.

Cisco certified Network Infrastructure Management Experts
Progent's CCIE-certified network infrastructure consultants can help your company to use Cisco's management tools including Cisco DNA Center and Meraki Dashboard to create a cloud-based, local or hybrid network management system that ensures advanced security and compliance, uptime and business continuity. To learn more, visit CCIE-certified networking management experts.

NinjaOne Endpoint Monitoring and Management
ProSight LAN Watch with NinjaOne RMM software delivers a unified, cloud-based platform for managing your client-server infrastructure by providing an environment for streamlining common tedious tasks. These can include health monitoring, patch management, automated repairs, endpoint configuration, backup and recovery, anti-virus defense, remote access, built-in and custom scripts, asset inventory, endpoint status reports, and troubleshooting assistance. When ProSight LAN Watch with NinjaOne RMM uncovers a serious incident, it transmits an alarm to your specified IT management staff and your Progent technical consultant so potential issues can be taken care of before they interfere with your network. Learn more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.

Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of wireless access points, optimizing wireless performance by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and hardening data security by identifying cyber threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern wireless controller solutions. For more information, see Catalyst Wi-Fi controller consulting services.

Microsoft Exchange 2010 Upgrade Consulting
Progent's Microsoft-certified Exchange 2010 Server consultants can help your organization to manage and debug your existing Exchange 2010 Server deployment or give you access to the assistance of certified Exchange Server 2016 consultants and Office 365 Exchange Online specialists to help you assess the value of upgrading to a current edition of Microsoft Exchange that offers fast ROI by increasing your workers' efficiency, lowering the cost of hardware and service, simplifying administration, and consolidating your vital communications platforms.

Linux Support and Linux/Windows Integration
If your company IT environment combines Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into an efficient network that permits all your platforms to coexist for easy administration, transparent dataflow, fault tolerance, high throughput, and tight security. If you are writing or testing Linux applications within an environment that incorporates Microsoft Windows-powered servers, desktops, and applications, Progent can provide comprehensive support outsourcing that allows you to focus on your area of high-value expertise.

Microsoft Dynamics GP (Great Plains) Support
Microsoft Dynamics GP 2015 R2 features a revamped design that enhances cloud readiness, works with popular smart phones and tablets, allows one-time login with Azure Active Directory (now branded Microsoft Entra), and strengthens security. Progent's certified Dynamics GP 2015 R2 consultants have the depth and breadth of technical skills and hands-on experience to address the many technical and business issues involved with maintaining Dynamics GP 2015 R2 and can assist you to plan and execute an efficient upgrade to the current edition of Dynamics GP that will maximize the return on your investment in this mission-critical platform.

Stealth Penetration Testing
Stealth intrusion testing is a key part of any overall network security plan. Progent's security experts can perform thorough intrusion checks without the knowledge of your company's internal network support resources. Stealth penetration testing shows whether existing security defense systems such as intrusion incident warnings and event history monitoring are properly configured and consistently monitored. Progent can provide continuous automatic PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and dangerous IT product defaults can be combined by hackers into the multi-vector attacks common to the latest versions of ransomware. Learn more about Progent's Stealth Penetration Testing Consultants.

Contact a Progent Network Support Expert
To find out how you can get in touch with a Progent network support expert for online or onsite support, call 1-800-993-9400 or go to Online Network Support.

© 2002-2026 Progent Corporation. All rights reserved.