For small business network systems located anywhere in the state of Wyoming, Progent's Microsoft authorized professionals can deliver phone assistance and remote troubleshooting to fix your network systems problems quickly and affordably. Progent has acquired top-notch skills, advanced software tools, and support databases to troubleshoot and repair network problems without the expense and time delays associated with onsite service calls. If your Wyoming small business is situated beyond the larger metropolitan areas such as Cheyenne, Casper, Gillette, or Laramie, your local network systems support choices may be limited in skills, or unavailable during a crisis. This results in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progent's staff of field proven network professionals average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a extensive range of customers. This means you get not just the technical skills needed for the job, but a consultant with field proven methods for applying that expertise to assist with efficient network solutions.

Microsoft Virtual Desktop Support Services
Microsoft's virtual desktop technologies reduce the work needed for network managers to install applications so they are standardized across an entire workforce, provide the ability to control rights to critical data, and enable fast installation of new or upgraded workstations. In Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure that powers Remote Desktop Services simplifies desktop access, enhances responsiveness, tightens data security, centralizes management, and provides an almost transparent user experience. Progent's Windows Server 2016 engineers can assist you to evaluate the business advantages of Microsoft's virtual desktop technologies, configure test and on-line deployments, optimize your system architecture to accommodate virtual clients effectively, evaluate and remediate security problems, and train your network managers to utilize best practices to gain maximum payback from client virtualization.

Planning and Support Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a unified solution for deploying and administering virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with all facets of designing, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade efficiently from older releases of Virtual Machine Manager, design processes for creating and deploying VMs and VM hosts, design fault-tolerant compute and storage clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches, write and debug PowerShell scripts, and help you assess the potential advantages of the latest technologies such as Storage Replica and Shielded VMs. Progent's virtualization professionals can provide advanced Windows Hyper-V consulting and VMware ESXi support.

Microsoft Teams Solution Design Consultants
Microsoft Teams is the successor to Skype for Business Online as Microsoft's flagship cloud service for real-time conversation and cooperation. Progent's Microsoft Teams and Teams Premium consultants can help your business to plan a migration to Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or mixed implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over 25 years of experience assisting manufacturing and service organizations to manage complex supply chains and streamline key business processes to get products to market fast and adhere to customer schedules dependably. Progent can provide the expertise of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite consulting that can range from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and database administration. For more information, refer to SyteLine/Infor CloudSuite ERP Expertise.

Broad Experience with Microsoft's Leading Server Solutions
Progent's staff of IT system consulting experts can help large businesses to architect, set up, and support major rollouts of key Microsoft technologies by providing support such as Microsoft Active Directory and Azure Entra design, Exchange Server 2019 troubleshooting, Microsoft Exchange Server 2016 migration, Exchange 2013 integration, Microsoft SharePoint Server 2019 design and installation, Microsoft SharePoint Server 2013 design and installation, Microsoft Teams and Teams Premium consulting, Skype for Business maintenance, plus Microsoft SQL Server 2019 programming and Microsoft SQL Server 2016 integration. Progent has worked with some of the world's biggest organizations to integrate technology powered by Microsoft products and can provide branch office support for enterprises with branch offices in larger cities throughout the United States.

Duo MFA two-factor Authentication Services for Access Security
Progent's Duo authentication services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Android, and other personal devices. With Duo 2FA, whenever you log into a protected application and enter your password you are requested to verify your identity on a device that only you have and that is accessed using a separate network channel. A broad range of devices can be used for this second form of ID validation including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may register several verification devices. To learn more about Duo identity validation services, visit Duo MFA two-factor authentication (2FA) services for access security.

CCIE-certified Network Infrastructure Management Experts
Progent's Cisco certified network infrastructure consultants can assist you to run Cisco's management utilities such as DNA Center and Meraki Dashboard to build a cloud-based, on-prem or hybrid network management solution that delivers advanced security, uptime and recoverability. To learn more, see Cisco-certified network infrastructure management consultants.

Expert Wireless Consulting and Support Services
Progent's wireless solutions consultants offer wide-ranging backgrounds in the integration and maintenance of wireless networking technology and can assist you to plan, configure, manage and troubleshoot wireless solutions that are compliant, resilient, scalable, easy to manage and operate, ready to handle your critical applications, and transparently incorporated into hybrid cloud environments. Remote and on-premises Consulting services available from Progent cover a selection of wireless solutions and include smartphone and tablet integration and management, Wi-Fi network infrastructure design and deployment, Wi-Fi site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

After-hours Remote Technical Support
Progent's low-priced after-hours online technical support program offers companies round-the-clock availability of remote technical support from Progent's Technical Response Center. Support services offered beyond normal business hours include fixing problems with Windows server products, Microsoft Windows desktop troubleshooting, assistance with MS Office applications, network and system backup and restore, and basic routing and switching support for Cisco technology.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was founded in 1999 to certify the knowledge of computer security professionals. GIAC accreditations are recognized by companies and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer expertise with all of the network security disciplines addressed under GIAC accreditation including evaluating infrastructure vulnerability, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting incidents.

Microsoft Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes core features first developed for and proven on Azure, one of the world's largest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and recoverability. Progent?s Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your critical applications, design an efficient network architecture for a cloud-based or hybrid deployment, develop and carry out a smooth upgrade plan, educate your IT administration and support personnel, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.

Cost-effective Support Solutions
Many small businesses utilize poor metrics when shopping for a computer network consultant. Cost per hour is seldom a reliable measure for value. A consultant with insufficient technical background can take several times longer to complete the identical job than a seasoned Information Technology professional. For example, billing 30% less per hour, but taking three times longer for the same job is not a bargain. Still worse, a poorly designed or configured IT infrastructure that is unstable and hard to administer or upgrade can cost a business many times over its setup price because of lost productivity. Progent's customer testimonials from satisfied companies throughout the United States confirm the efficiency of Progent's service model and the expertise of Progent's team of engineers.

Progent's IT Experts in the News
To read news articles in which Progent's IT consultants are quoted, see Progent in the media. In case you are a journalist and want to speak with Progent's media interface about cyber threats or other IT subjects, please get in touch with Darrin Johnson: Teams: darrin.johnson@progent.com. If you are facing a pressing deadline and are unable to hook up with Darrin immediately, please contact Progent's Technical Response Center (TRC) at 866-735-8318.

Talk to a Progent Computer Consultant
To see how you can contact a Progent computer consultant for remote or onsite assistance, call 1-800-993-9400 or go to Remote Computer Help.

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