Enlarging your at-home workforce can have a major impact on network architecture, cybersecurity, and corporate workflows. Progent has two decades of background helping businesses of all sizes to design, configure, administer, tune, and debug IT environments that support work-from-home employees. Progent can help your Virginia Beach company to select the right tools and adhere to best practices in building and maintaining a secure virtual solution for telecommuters that promotes collaboration and delivers top business value. Progent can provide support services ranging from as-needed expertise for getting you past challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Virginia Beach, Virginia companies to with any aspect of creating a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, data security, backup/restore solutions, and centralized management.

IP Voice Integration for Telecommuters
Expanding the corporate phone system to accommodate remote users is critical to supporting a productive work-at-home solution. A variety of cloud-based digital PBX platforms are used by small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's modern or older products for VoIP management. Progent can assist businesses of all sizes to design or maintain a remote IP voice environment that delivers the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help businesses tune their existing Cisco IP voice environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software used across the network. CUCM manages other mixed media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, refer to CUCM consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other early IP voice products, refer to CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to work with these solutions and deliver online configuration and debugging services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Virginia Beach, Virginia company, call 1-800-993-9400 or refer to Contact Progent.