Enlarging your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Skokie company to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual solution for telecommuters that facilitates teamwork and delivers maximum value. Progent offers services ranging from on demand guidance for getting you past occasional IT roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent can help Skokie, Illinois organizations to with any aspect of creating a high-performing work-from-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk augmentation, data security, data protection solutions, and centralized management.

IP Voice Solutions for Telecommuters
Extending the business PBX environment to accommodate teleworkers is vital to maintaining a productive work-at-home solution. A variety of cloud-centric IP voice products are used by SMBs to server teleworkers. Many enterprises depend on Cisco's current or legacy platforms for IP voice solutions. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP environment that provides the flexibility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist businesses tune their existing Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager manages additional combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to work with these solutions and provide as-needed configuration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Skokie, Illinois organization, call 1-800-993-9400 or refer to Contact Progent.