Enlarging your at-home workforce can have a significant impact on network architecture, cybersecurity, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can assist your Milwaukee company to pick the appropriate technologies and follow best practices in building and operating a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent can provide support services that go from on demand expertise for getting you over occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent can help Milwaukee, Wisconsin businesses to succeed with any facet of creating a high-functioning remote work environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.

VoIP Solutions for Telecommuters
Extending the business PBX environment to accommodate telecommuters is vital to maintaining a productive at-home workforce. A broad range of cloud-based VoIP products are used by small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's modern or legacy products for IP voice management. Progent can assist organizations of any size to plan or tune a remote VoIP environment that provides the versatility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist businesses tune their current Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software deployed across the network. CUCM supports other mixed media services such as messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, visit CUCM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can help you to support your current CallManager environment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to work with these VoIP solutions and deliver as-needed deployment and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Milwaukee, Wisconsin business, call 1-800-993-9400 or visit Contact Progent.